Executive Sales Caller

Job Description Sales Calling

Location: Mumbai
Experience: 2 - 5 Years
Working Hours: 9:00 AM 6:00 PM
Industry: Agro Commodities – Rice, Spices & Edible Oil
Company: Confidential

Role Overview

We are looking for a Sales Calling Executive with 2–5 years of experience in the Agro/Food Commodities industry, preferably with exposure to Rice, Spices, Edible Oil or related products.

The candidate will be responsible for generating business through outbound calls, developing customer relationships, following up on leads and supporting the sales team in achieving business targets.

Key Responsibilities

• Make outbound calls to existing and prospective customers to generate sales opportunities.
• Develop and maintain relationships with customers in the Rice, Spices and Edible Oil segment.
• Understand customer requirements and communicate suitable product offerings.
• Follow up regularly with leads, customers and prospects through calls, WhatsApp and email.
• Generate new business opportunities and maintain a healthy sales pipeline.
• Coordinate with the sales, operations and logistics teams for order processing and delivery.
• Maintain accurate records of customer interactions, enquiries and follow-ups.
• Achieve assigned calling, lead-generation and sales targets.
• Track market information, customer requirements and competitor activities.
• Handle customer queries and ensure timely resolution.
• Support the sales team in converting enquiries into orders.

Desired Candidate Profile

• 2–3 years of experience in Sales Calling, Inside Sales, Tele-sales or Business Development.
• Experience in Rice, Spices, Edible Oil, Agro Commodities, Food Products or FMCG will be preferred.
• Good communication and convincing skills.
• Strong follow-up and customer relationship management skills.
• Comfortable making a high volume of outbound calls.
• Basic knowledge of MS Excel and CRM systems.
• Hindi and English communication skills are required; knowledge of Marathi will be an advantage.
• Target-oriented and proactive approach.