Executive Sales

Role Summary:

The Sales Executive/Senior Sales Executive will be responsible for promoting and selling ISO training programs (Public & In-house) to corporate clients and individuals, Training Sales package (part of Training Academy business of SGS india). The role requires strong customer engagement, lead generation, follow-ups, and closing sales while maintaining excellent customer relationships to achieve revenue targets.

Key Responsibilities:

Sales & Business Development:

• Identify and generate new business opportunities through cold calling, digital platforms, networking, and referrals.
  • Promote public and customized in-house ISO training programs such as ISO 9001, ISO 14001, ISO 45001, ISO 27001, IATF 16949, SOTIF, Functional Safety, and other accredited courses.
  • Engage with prospects, understand their training needs, and present suitable training solutions.
  • Achieve monthly, quarterly, and annual revenue targets.

Customer Engagement & Account Management:

• Build and maintain strong customer relationships to drive repeat and referral business.
  • Handle inbound enquiries, provide program details, and guide customers through the enrollment process.
  • Coordinate with technical/trainer teams to ensure customized offerings for corporate clients.
  • Manage customer lifecycle including enquiry, proposal, negotiation, confirmation, and post-training feedback.

Proposal & Documentation:

• Prepare proposals, quotations, and training calendars based on client requirements.
  • Maintain CRM records, sales pipeline tracking, and reporting as per internal process.
  • Ensure timely communication and follow-ups with leads and existing accounts.

Marketing & Collaboration:

• Support marketing campaigns, webinars, exhibitions, and promotions to increase training visibility.
  • Work closely with marketing, training operations, and finance teams to ensure smooth delivery and customer satisfaction.

Skills & Competencies:

• Strong communication and presentation skills.
  • Strong sales negotiation and closing skills.
  • Customer-focused approach with proactive follow-up discipline.
  • Knowledge of ISO Standards & training industry preferred (not mandatory but an advantage).
  • CRM and MS Office proficiency.