Executive - Sales

CLIENT MANAGEMENT

• Managing existing and new clients on day-to-day basis.

• Identify New Project customers viz Developers, institutions, Interior Contractors and Interior Designers, Architects etc.

• Managing complete Primary/Secondary/Tertiary sales within Project customers.

• Introduction of new products.

• Responsible for complete sales cycle of the Project segment.

• To regularly monitor sales figures and product mix of the customers/regions.

• To provide feedback about product demand, market trend, product quality issues to the Product Management Team.

BUSINESS DEVELOPMENT

• Regular meeting with Developers/ Architects/ Interior Designers/ Interior contractors/ Purchase Managers and many other Projects Customers.
• Regular meeting with Architects/PMC.
• Conducting regular architects meetings for Product specifications.
• Access and analyse market trends and dynamics and competitor behaviours.
• Assessment of market potential through project mapping and Project Data.

SALES PERFORMANCE

• Responsible for achievement of sales targets for the area.
• Ensure timely billing to customer. Manage the collection process so that receivables are accrued within the prescribed time frames.
• To submit consolidated Weekly and Monthly activity reports to the Reporting Manager.

SOLUTION TO CUSTOMER QUERY

• To ensure that all customer complaints are immediately handled.
• Review all customer queries and complaints from sales or directly from the customer, analyse the problem, and provide proper solutions.
• Escalate new and unique issues to relevant people in the organization for knowledge and resolution

DEVELOPMENTAL

• To emphasize collaboration among other Project colleagues across the region.