Executive- Sales Support

The Sales Support Executive will play a critical role in ensuring smooth coordination between Sales, Finance, Operations, Commercial, and Logistics teams. The role involves tracking sales activities, supporting documentation, and ensuring timely execution of orders, billing, and dispatch.

Responsibilities:

1. Sales & Finance Coordination

• Follow up with Sales Team for outstanding payments and collections
• Maintain and update payment status records
• Share regular updates with the Finance Team for reconciliation
• Assist in sales target tracking and updating in coordination with Finance

2. GeM (Government e-Marketplace) Support

• Prepare and manage GeM bid documentation
• Coordinate with internal stakeholders for required inputs
• Ensure timely submission and communication with respective business teams

3. Operations & Production Coordination

• Follow up with the Operations Team regarding:
• Material readiness
• Production schedules- Ensure alignment between order timelines and manufacturing status

4. Commercial & Billing Coordination

• Coordinate with Commercial and Billing teams for:
• Sales order processing
• Invoice generation
• Billing completion status- Track and update order-to-invoice lifecycle

5. Logistics Coordination

• Follow up with Logistics Team for:
• Timely dispatch of materials
• Shipment tracking and updates- Ensure dispatch aligns with committed delivery timelines

6. Documentation & Reporting

• Maintain accurate records of:
• Sales orders
• Payment follow-ups
• Dispatch and billing status- Handle day-to-day documentation and reporting tasks
• Prepare MIS reports as required by management

Personal & Professional Skill Set:

1. Strong coordination and follow-up skills
2. Good communication (verbal & written)
3. Proficiency in MS Excel / ERP systems
4. Attention to detail and documentation accuracy
5. Ability to manage multiple tasks and deadlines