Executive Sales Support

The Executive, Sales Support is responsible for providing comprehensive sales operations, project coordination, business reporting, and stakeholder support to ensure the smooth and effective execution of sales activities. The role supports account operations by preparing proposals and approval documents, coordinates project timelines and deliverables, consolidates business data for reporting and forecasting, and facilitates communication between customers and internal stakeholders to ensure timely follow-up and execution.

Key Responsibilities1. Account Operations & Governance Support

• Prepare sales proposals, approval papers, customer documentation, and supporting materials.
• Coordinate governance-related activities and ensure required documentation is completed accurately and on time.
• Maintain proper records and documentation in accordance with company policies and procedures.
• Provide administrative and operational support to ensure efficient account management.

2. Project & Execution Coordination

• Monitor project timelines, milestones, and deliverables to ensure timely execution.
• Coordinate with internal stakeholders to track progress and resolve operational issues.
• Follow up on outstanding actions and ensure agreed deliverables are completed within the required timeline.
• Support the execution of sales initiatives, projects, and departmental programmes.

3. Business Analysis & Reporting

• Consolidate and analyse business and sales data to support decision-making.
• Prepare sales performance reports, management presentations, forecasts, and business updates.
• Monitor key performance indicators and highlight significant trends, gaps, and opportunities.
• Provide timely and accurate information to support management reviews and business planning.

4. Customer & Internal Coordination

• Coordinate customer and internal meetings, including preparation of agendas, presentations, and relevant materials.
• Record and follow up on meeting action items to ensure timely completion.
• Facilitate effective communication between customers, Sales teams, and internal stakeholders.
• Support the Sales team in addressing customer requirements and coordinating follow-up actions.
• Maintain positive and professional working relationships with customers and internal stakeholders.

Qualifications

• Bachelor's Degree in Business Administration, Sales, Marketing, Management, Finance, or a related discipline.
• Relevant experience in Sales Support, Sales Administration, Business Operations, Project Coordination, or a similar role will be an advantage.
• Fresh graduates with strong analytical, coordination, and communication skills may also be considered.

Skills & Competencies

• Strong organisational and coordination skills with excellent attention to detail.
• Good analytical and problem-solving abilities.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office, particularly Excel, PowerPoint, and Word.
• Ability to prepare professional reports, presentations, and business documentation.
• Strong follow-up skills with the ability to manage multiple priorities and deadlines.
• Proactive, responsible, and results-oriented.
• Able to work independently as well as effectively within a cross-functional team.

Pay: RM2,000.00 - RM3,000.00 per month

Work Location: In person