Executive / Senior Executive - Operations

Job Title : Executive / Senior Executive

Department : Cargo flow and Operations

Sub Department : Operations

Reporting : Branch Manager/Manager

Role Summary:

• To manage cargo operations, including in-yard reporting, container coordination, and documentation. Key responsibilities involve ensuring smooth vessel turnaround, accurate reporting, and effective communication with internal and external stakeholders. The role requires proficiency in relevant systems and a proactive approach to operational challenges.

Core Responsibilities:

• Extract and send in-yard reports from the terminal website.

• Follow up on the updating and shifting of third-party containers.

• Monitor and expedite the evacuation of damaged containers.

• Track back-to-town containers, if any, and report the associated costs.

• Send PCR-related files to the GBS team upon vessel departure.

• Prepare and send AGW, IAL, EAL, etc., for owned, partner, and feeder vessels.

• Utilize LISA LL actively in daily operations.

• Upload IGM and EGM to Icegate, resolve errors or queries, and ensure timely filing of documents.

• Coordinate with the central planner for prestow and special stowage on CMA-operated vessels.

• Maintain close coordination with the terminal and monitor berth productivity.

• Oversee and coordinate the loading and discharge of IMDG, OOG, and break-bulk cargo internally and externally.

• Ensure timely manual and EDI filing of IGM & EGM, and rectify any errors.

• Update all PRS reports accurately and on time.

• Follow up with reefer technicians to ensure reefers are loaded at the correct temperatures.

• Maintain records and prepare weekly and monthly reports.

• Coordinate closely with partners for the smooth discharge and loading of containers.

Key Performance Indicators:

• Timely updating of reports.

• Efficient and timely coordination both internally and externally for smooth vessel turnaround.

• PCR completed within 48 hours.

Qualifications and Skill Sets:

• Graduate in any discipline.

• Strong proficiency in systems and excellent communication skills (both verbal and written).

• Willingness to work shifts, including holidays and weekends, with corresponding weekly off exemptions.

• Ready to perform fieldwork during vessel operations as needed.