Executive / Sr. Executive - Business Development

Company Name: Next Online Ltd.

Location: Dhaka (GULSHAN 2)

Job Type: Full-Time

Workplace Type: Full-time

Job ID: IJOB202671602

• Provide excellent customer service and handle inquiries, complaints and service requests efficiently.
• Achieve assigned monthly sales targets and contribute to business growth.
• Maintain professionalism and patience in challenging customer situations.
• Keep customers informed on issue progress and ensure timely follow-up until resolution.
• Follow Incident Management procedures and maintain accurate records/reporting.
• Build and maintain strong customer relationships.
• Willing to perform outdoor/field duties as required.
• Coordinate with internal teams for quick issue resolution.
• Prepare reports, documentation and provide user training when required.
• Lead and monitor field sales agents to ensure performance targets are met.
• Support field operations including customer visits and service delivery.
• Perform any other tasks assigned by management.
• Ensure compliance with company policies, procedures and ethical standards in all activities.

Requirements

• Experience: 1-3 years
• Education: bachelor of science
• Skills: sales target achievement, customer service skills, sales targets, sales support, customer service training, sales management, customer service, sales target, sales skills, exceed sales goals

Last Date of Application: 30 October 2026