S
Sarthee Consultancy
Executive/ Sr. Executive - CRM
Skills
CRMChange Management
2 months ago
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Important information
Contract type:
Permanent
Location:
Nagpur, Maharashtra, India
Work mode:
Onsite
Published on:
14 August 2026
What they need
CRM Configuration
- Create Configurations and Workflows for Efficiency
- Create and manage Escalation Matrix
- Improve Response Times to the Customer
- Bring Accountability in Task Management
- SLA Tracking and Planning Improvement
- Oversee Resolution of Customer Issues
Change Management
- Training People to the New Software and Workflow
- Motivating People in Adoption
- Quick Resolution to Queries
- Problem Solving
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