EXECUTIVE / SR . EXECUTIVE - STORE

Job highlights

• Qualifications and Skills:Bachelors degree in Business Administration or related field preferred .

• Proven experience in retail store management,with a focus on inventory control and customer service . Strong leadership and interpersonal skills .

• The Executive / Sr

• Executive - Store is responsible for overseeing the daily operations of the store, ensuring efficient inventory management, maintaining high levels of customer satisfaction, and supervising store staff

• They play a crucial role in achieving sales targets, delivering exceptional customer service, and managing store resources effectively

• Key Responsibilities:Inventory Management:Monitor stock levels and ensure adequate inventory at all times

• Coordinate with suppliers to ensure timely replenishment of stock

• Conduct regular stock audits to minimize discrepancies and losses

• Customer Service:Greet customers and assist them in finding products

• Address customer inquiries and resolve complaints promptly and professionally

• Ensure high standards of customer service are maintained by the store staff

• Sales and Targets:Work towards achieving sales targets as set by the management

• Implement sales strategies and promotional activities to drive revenue

• Analyze sales trends and customer preferences to optimize product offerings

• Staff Supervision:Supervise and train store staff, providing guidance and feedback

• Create staff schedules and assign tasks effectively

• Conduct performance evaluations and provide constructive feedback for improvement

• Store Maintenance:Ensure the store is clean, organized, and visually appealing to customers

• Monitor equipment and report any maintenance requirements promptly

• Implement security measures to prevent theft and vandalism

• Compliance and Reporting:Adhere to company policies, procedures, and guidelines

• Prepare and submit regular reports on sales, inventory, and customer feedback

• Ensure compliance with local regulations related to store operations

• Team Collaboration:Collaborate with other departments such as marketing and purchasing to optimize store operations

• Participate in meetings and contribute ideas to improve overall company performance

• Qualifications and Skills:Bachelors degree in Business Administration or related field preferred

• Proven experience in retail store management, with a focus on inventory control and customer service

• Strong leadership and interpersonal skills

• Excellent communication abilities, both verbal and written

• Proficiency in using inventory management software and point-of-sale systems

• Ability to analyze sales data and trends to make informed decisions

• Attention to detail and excellent organizational skills

• Ability to work in a fast-paced environment and handle multiple tasks simultaneously