Executive – Student Affairs (10022)

Sunway TES Centre for Accountancy Excellence is seeking a dynamic and innovative Executive – Student Affairs to support student administration, academic progression, attendance monitoring and student engagement.

Job Description

• Manage student subject enrolment, registration and class allocation in accordance with programme requirements and academic progression policies.
• Maintain accurate student records and ensure timely updates in the relevant student management systems.
• Advise and assist students with subject registration, add/drop requests, deferment, transfers, withdrawals and programme completion matters.
• Coordinate student onboarding by preparing and communicating orientation information, class timetables and programme updates before classes commence.
• Monitor student attendance and academic performance, follow up on irregularities or concerns where necessary.
• Prepare attendance reports, warning letters and other relevant documentation in accordance with established procedures.
• Provide guidance and support to students experiencing academic or attendance-related difficulties.
• Liaise with parents or guardians, where necessary, regarding students’ academic progress and attendance matters.
• Publish announcements and important updates through approved communication channels.
• Coordinate attendance system setup for each intake and semester, ensuring accurate class groupings and clear communication of attendance procedures to lecturers.

Requirements

• A Bachelor’s degree in any field.
• Minimum 2 years of working experience in education industry, preferably in a student administration, academic operations or a similar capacity.
• Proficient in Microsoft Office applications.
• Experience working with student management systems and learning management systems will be an added advantage.
• Strong administrative, organisational and problem-solving skills, with good attention to detail.
• A team player and yet able to work independently and manage multiple priorities.
• Possess good communication and interpersonal skills with the ability to interact effectively with students, parents and staff at all levels.

We thank all applicants for expressing their interest in this vacancy. Please note that only shortlisted applicants will be notified.