Executive, Supply Chain

Job Summary:

The Supply Chain Executive supports end-to-end supply chain operations, ensuring efficient order fulfillment, inventory accuracy, supplier coordination, and compliance with company standards. This role works cross-functionally with Sales, Customer Service,

Warehouse, and Finance to ensure smooth operations, timely deliveries, and continuous process improvement. The ideal candidate is a team player with strong attention to detail and a willingness to work collaboratively to support business operations within the Intrix Group.

Key Responsibilities:

1. Order Fulfillment & Logistics Coordination

   • Process and monitor customer orders from confirmation to final delivery.
   • Coordinate with internal teams and logistics partners to ensure timely and accurate dispatch.
   • Track shipment status and proactively resolve delivery delays or order discrepancies.
   • Support continuous improvement of fulfillment processes to enhance efficiency and customer satisfaction

2. Inventory Management & Control

   • Monitor inventory levels and update systems to ensure real-time stock accuracy.
   • Perform routine stock checks, cycle counts, and basic audits to identify variances.
   • Investigate discrepancies and support corrective actions in line with SOPs.
   • Ensure proper inventory documentation and traceability.

3. Vendor & Procurement Support

   • Liaise with suppliers on order status, lead times, deliveries, and documentation.
   • Assist in preparing purchase orders and supporting procurement planning activities.
   • Maintain up-to-date supplier records and follow up on outstanding deliveries or documentation.
   • Support sourcing activities and supplier performance monitoring as required

4. Compliance, Documentation & Process Adherence

   • Ensure all operational activities comply with company policies, internal controls, and regulatory requirements.
   • Maintain accurate records to support audits, reporting, and compliance reviews.
   • Follow best practices for safety, quality, and operational governance.

5. Cross-Functional Collaboration & Team Support

   • Work closely with Sales, Customer Service, Warehouse, and Finance teams to ensure seamless workflow.
   • Participate in team meetings, share updates, and contribute to process improvement initiatives.
   • Foster a professional, collaborative, and solution-oriented work environment.

Key Qualifications:

• SPM, Diploma or Bachelor’s degree in Business, Logistics, Operations, or a related field.
• 1–3 years of experience in a demand and supply related role (experience in Fulfilment and International shipping is an advantage).
• Basic knowledge of inventory control, shipping, procurement and compliance practices.
• Ability to perform manual handling tasks.
• Good organizational, communication, and time-management skills.
• Attention to detail and accuracy.
• Willing to learn, adapt, and contribute to team goals.

Personal Attributes:

• Reliable and responsible.
• Proactive and solution-oriented, with the ability to identify issues and take initiative
• Strong communication and interpersonal skills for cross-functional collaboration
• Adaptable and open to change in a dynamic operational setting
• Reliable, responsible, and committed to meeting deadlines
• Able to work independently while also being an effective team player
• Demonstrates integrity, professionalism, and respect for company policies and procedures