Executive - Support Services

We are looking for a passionate and driven Support Services Executive to join our dynamic team at Manipal Hospitals!

About Us:

As a pioneer in Healthcare, Manipal Hospitals is among the top healthcare providers in India serving over 5 million patients annually. Today we stand as an integrated network with a pan-India footprint of 49 hospitals across 19 cities with 10,500 beds, and a talented pool of over 7,200 doctors and an employee strength of over 20,000.

Location: Raipur, Chhatisgarh

What You'll Do:.

• Ensure cleanliness and hygiene across all patient care areas, including Wards, ICUs, OPDs, public areas, and back-of-house, in line with hospital standards.
• Supervise housekeeping operations, monitor cleaning schedules, conduct regular rounds, and ensure timely resolution of service requests and complaints.
• Manage laundry operations by ensuring uninterrupted linen supply, inventory control, and timely replacement of damaged linen.
• Coordinate hospital transport services, ensuring vehicle availability, proper utilization, maintenance, servicing, and statutory compliance.
• Oversee hospital security operations to provide a safe and secure environment for patients, visitors, staff, and hospital assets.
• Ensure hygienic preparation and timely distribution of food for patients and staff while monitoring food quality and raw material availability.
• Coordinate pest control activities and ensure proper maintenance of hospital gardens, landscapes, and green areas.
• Maintain departmental records, inventories, vehicle logbooks, service reports, and other operational documentation as per hospital guidelines.
• Ensure compliance with hospital policies, SOPs, quality standards, infection control practices, statutory regulations, and accreditation requirements.
• Monitor departmental service quality and patient satisfaction indicators, implement corrective actions, and drive continuous service improvement.
• Coordinate with internal departments and external vendors for smooth execution of support service activities.
• Train, guide, and supervise support staff, conduct regular briefings, and ensure adherence to operational standards.