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Executive - Technical Support

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Onsite

Executive - Technical Support

Synergy Group

Executive - Technical Support

2 months ago

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Important information


Contract type:

Permanent

Location:

Mumbai, Maharashtra, India

Work mode:

Onsite

Published on:

2 September 2026

What they need


Roles and Responsibility:

  • Attending to Ship palm ship shore applicationissues and resolving them with in time frame
  • Keep the vessel Ship palm status up to date (Jobs,defects, noon reports etc.).
  • Ship palm data upload like Lube report, noonreport, VIR, Vessel Particulars etc.
  • Train New Fleet TSI on basics of Ship palm
  • Timely support to vessel for Ship palm applicationguidance.
  • Audit time work (maintaining the defect reports,certificate, lube oil report, PMS jobs, Critical Spares in Ship palm.
  • Check the Communication Status of ship and shorein Shipali
  • Liaise with the vessel to make sure the Corrective actionof the defects is completed within the target date.
  • Weekly PMS status/Defect reports status are circulated toall the respective TSIs and Fleet Manager.
  • Coordinate with backend team and make them to fix theissue which are beyond my limit
  • Assist resolve the issues through the Remote, mailmobile whenever needed
  • Familiarization of Ship palm to respectiveSuperintendents (TSI MSI), Operations/Purchase executives.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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