Executive, Tenant Management

• Oversee tenant handover, takeover, fitting out, minor additions & alterations, reinstatement processes
• Monitor and ensure tenants’ compliance with mall guidelines, house rules, tenancy obligations and relevant statutory requirements.
• Conduct regular inspections and follow up on operational, compliance and rectification matters.
• Facilitate tenants’ in-store events and activities, ensuring compliance with mall guidelines and operational requirements.
• Communicate mall operational requirements to tenants in an effective manner.
• Plan, coordinate and facilitate tenant talks from concept to execution.
• Foster and maintain strong tenant relationships through regular engagement, effective communication and serve as the key liaison between tenants and Mall Management.
• Manage tenant-related administration, records, documentation and outstanding payments.
• Support the management of tenancy disputes, arrears and litigation matters where required.
• Work closely with internal departments and stakeholders to ensure seamless mall operations and effective implementation of tenancy obligations.

Requirements:

• Possess a Degree or Diploma in Property Management, Business Administration, Real Estate, or a related discipline
• Minimum 3 years of relevant experience in a similar position
• Project management skill is an advantage
• Analytical, detailed and systematic
• Proficient with MS Office