Credence Resource Management
Executive Training
Skills
6 months ago
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Important information
Contract type:
Permanent
Location:
Pune, Maharashtra, India
Work mode:
Onsite
Published on:
13 October 2026
What they need
Job highlights
- Demonstrate leadership skills with experience managing a batch of 25-30 trainees.
- Ensure full compliance with all company,departmental,legal,and regulatory requirements. Strong focus on Customer Service. Desired Skills . 2 years of Trainer experience with an International BPO.
- Minimum 1 year of Third Party Collections experience preferred.
- Good energy levels.
Executive Training
Department Training Collections Job Role
- Class Room Training (Culture Communication) (Process Specific Training)
- Handling On Job Training (2 Weeks)
- Monitoring Calls
- Call Calibration
- 1-1 Feedback
- Good Knowledge on MS Office. (Creating presentations, Training Manuals etc.)
- Good energy levels.
- Demonstrate leadership skills with experience managing a batch of 25-30 trainees.
- Excellent verbal and written communication and presentation skills.
- Solid skills of persuasion and negotiation, paired with an innate ability to develop trust, confidence and consensus.
- Ability to execute policies, processes and procedures of the organization.
- Ensure full compliance with all company, departmental, legal, and regulatory requirements
- Strong focus on Customer Service
Desired Skills
- 2 years of Trainer experience with an International BPO
- Minimum 1 year of Third Party Collections experience preferred
- Excellent communication skills
- Preferred Qualification Any Graduate
Job Category: Training
Job Type: Full Time
Job Location: Pune IN
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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