Executive Vendor Operations

• Follow attachment walk ins & Vendor Leads, Converting the leads effectively, Supporting Documents collection on time. Maintaining the required files and records.
• Following Vendors Login performance on daily basis. Follow and educate to maintain the Daily Login properly.
• Supporting the vendors towards all types technical supports related to the need.
• Deal with Vendor complaints or issues. Answer the Vendor phone calls and provide assistance & share the required information.
• Cab inspection to be conducted on regular basis.
• Support vendor teams with various administrative tasks.
• Report any updates & issues that need addressing to the Vendor Manager.
• Uphold and Adhere company policies and procedures.

Job specifications

• 1-3 years of work experience in a relevant field.
• Knowledge of customer service practices and principles
• Superior listening, verbal, and written communication skills (Tamil and English)
• Ability to handle the stressful situation appropriately
• Lead Conversion & Convincing skills