Executive/Manager - Sales (POS) - Mumbai

Job Summary: We are looking for a proactive and customer-focused In-Store Sales Executive to manage customer walk-ins, handle product inquiries, and drive sales. The ideal candidate will have excellent interpersonal and negotiation skills, a good understanding of post-sales processes, and the ability to create a positive shopping experience for every customer.

Key Responsibilities:

• Customer Handling: Greet and assist walk-in customers in a professional and friendly manner.
• Product Knowledge: Provide accurate information about products, features, pricing, and available offers.
• Sales Conversion: Actively promote products to meet sales targets and convert inquiries into confirmed sales.
• Negotiation: Confidently handle customer objections and negotiate to close deals effectively.
• Post-Sales Support: Ensure smooth coordination for delivery, installation, or after-sales services. Provide necessary documentation and follow-ups.
• Store Presentation: Ensure that the display area is clean, organized, and well-stocked.
• Customer Feedback: Collect and share customer feedback to help improve service and product offerings.

Requirements:

• Proven experience in retail or in-store sales (minimum 1 year preferred).
• Strong communication and negotiation skills.
• Ability to understand customer needs and match them with product offerings.
• Basic knowledge of post-sales processes like warranty, delivery, and service coordination.
• High level of integrity and customer service orientation.
• Fluency in [local language] and English.

Preferred Qualities:

• Friendly, confident, and persuasive personality.
• Quick learner with a positive attitude.
• Team player with an ability to work independently.

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