Executive/Senior Executive, Learning & Development

1.       Learning & Development Programme Support

• Support the implementation of Learning & Development (L&D), Talent Development, and Capability Building initiatives aligned with organizational objectives.
• Assist in identifying learning needs and competency gaps through engagement with business stakeholders.
• Support the development and maintenance of competency frameworks, learning roadmaps, and development plans.
• Coordinate and monitor employee learning journeys, training milestones, and development outcomes.
• Support the administration of succession planning and talent development initiatives.

2.       Training Coordination & Administration

• Coordinate internal and external training programmes, including course registration, scheduling, logistics arrangements, attendance tracking, and stakeholder communication.
• Facilitate and coordinate orientation programmes for new hires, trainees, and interns, both physical and virtual.
• Maintain accurate training records, learning documentation, attendance, certifications, and evaluation data within the Learning Management System (LMS).
• Support training grant applications, claims submission, funding disbursement, and related documentation.
• Assist in budget tracking, vendor coordination, and administrative matters relating to training programmes.

3.       Talent Development & Learning Programme Management

• Support the implementation and administration of Talent Development programmes, leadership development initiatives, scholarships, traineeship programmes, and other workforce development projects.
• Coordinate participant nominations, interviews, programme enrolment, onboarding, engagement activities, and offboarding processes.
• Monitor participant attendance, learning progress, development plans, mentorship engagement, and programme completion.
• Serve as a point of contact for trainees, interns, and programme participants, providing guidance and support throughout their programme journey.
• Maintain accurate programme records, documentation, progress reports, grant-related information, and learning outcomes.
• Prepare programme evaluations, reports, and recommendations to support continuous improvement.

4.       Learning Content Development & Knowledge Management

• Assist in the design, development, and enhancement of learning materials, training resources, e-learning modules, onboarding programmes, and OJT materials.
• Collaborate with subject matter experts and business stakeholders to ensure learning content remains relevant, accurate, and aligned with business needs.
• Support continuous review and improvement of learning materials and programme effectiveness.
• Assist in driving digital learning initiatives and adoption of learning technologies

5.       Stakeholder & Engagement Support

• Coordinate with internal stakeholders, mentors, trainers, educational institutions, and external partners to support programme delivery.
• Support the organization of learning events, Brown Bag Sessions, knowledge-sharing initiatives, learning journeys, industry talks, networking sessions, and panel discussions.
• Build and maintain positive relationships with Institutes of Higher Learning (IHLs), government agencies, and training providers.
• Support participant engagement, welfare coordination, and overall learning experience management.

6.       Evaluation, Compliance & Continuous Improvement

• Administer post-training evaluations, feedback collection, and learning effectiveness assessments.
• Prepare monthly training reports, programme dashboards, and management updates.
• Monitor learning and programme data to identify trends, gaps, and opportunities for improvement.
• Support internal and external audits relating to Learning & Development activities.
• Ensure training records, policies, procedures, and documentation are maintained in accordance with organisational requirements and quality standards.
• Contribute to process improvement initiatives to enhance programme effectiveness and operational efficiency.
• Perform other duties and projects as assigned by the Reporting Manager.

JOB REQUIREMENTS

• Bachelor's Degree in Human Resource Management, Business Administration, Psychology, Education, Organisational Development, or a related discipline.
• ACTA or ACLP certification will be an added advantage.
• Minimum 2 years of relevant experience for the Executive level or 4 years of relevant experience for the Senior Executive level.
• Relevant experience in Learning & Development, Talent Development, Organisational Development, Human Resources, or related areas.
• Experience in training administration, learning operations, talent development programmes, employee development initiatives, traineeships, internships, or workforce development programmes will be advantageous.
• Familiarity with Learning Management Systems (LMS), training analytics, competency development, and training grant administration will be an advantage.