Executive/Sr, Executive Sales Support

Job Description Executive/Sr.Executive – Sales Support (Institutional)

Industry: Stainless Steel Wire Manufacturing
Department: Institutional Sales
Qualification: BBA / MBA
Experience: 2–5 Years
Reporting To: Mr Sachin Sidhar

Work Location: Head Office Shastri Nagar, New Delhi

Office Timing: 9:30 AM to 6 PM / Monday to Saturday

Maximum Budget: Upto Rs 45 K P.M CTC

Key Responsibilities

• Coordinate with customers, Sales, Accounts, Production and Dispatch teams for smooth order execution.
• Punch and maintain customer sales orders accurately in the ERP/system.
• Coordinate dispatch schedules and provide timely updates to customers and the sales team.
• Maintain sales orders, POs, invoices, dispatch and other commercial documentation.
• Reconcile customer orders vs. sales orders vs. dispatches vs. invoices and identify pending discrepancies.
• Coordinate with Accounts regarding billing, outstanding and customer-related queries.
• Prepare MIS, order status and reconciliation reports for management.
• Prepare sales presentations and reports using MS Excel & PowerPoint.

Required Skills

• Strong coordination, follow-up and communication skills.
• Proficiency in MS Excel and PowerPoint.
• Good analytical ability and attention to detail.
• Ability to manage multiple orders and coordinate with cross-functional teams.
• Prior experience in B2B/Institutional Sales Support or Manufacturing will be preferred.

Ideal Candidate: A proactive and detail-oriented professional capable of managing end-to-end sales support, order coordination, documentation and reconciliation activities.

Job Description – Executive – Sales Support (Retail)

Industry: Stainless Steel Wire Manufacturing
Department: Retail Sales
Qualification: B.Com
Experience: 2–3 Years
Reporting To: Mr. Sachin Sidhar
Work Location: Ghaziabad Plant
Office Timing: 9:30 AM to 6:00 PM | Monday to Saturday
Position Type: New
Maximum Budget: Up to 30,000 P.M CTC

Key Responsibilities

• Coordinate with customers and internal teams such as Sales, Accounts, Production and Dispatch for smooth order processing.
• Enter and maintain customer sales orders in the ERP/system accurately.
• Coordinate with the Dispatch team regarding order dispatches and share updates with customers and the Sales team.
• Maintain basic sales-related documents such as POs, sales orders, invoices and dispatch records.
• Check customer orders, sales orders, dispatches and invoices and highlight any differences or pending items.
• Coordinate with Accounts for billing-related and customer queries.
• Prepare basic MIS and order status reports as required by the management.
• Follow up with concerned teams to ensure timely completion of pending orders and activities.

Required Skills

• Good coordination and follow-up skills.
• Basic to good knowledge of MS Excel.
• Good communication skills and attention to detail.
• Ability to work with different teams and manage multiple orders.
• Basic understanding of sales/order processing and commercial documentation.
• Prior experience in Sales Support / Order Processing will be preferred.

Ideal Candidate

A responsible, organized and detail-oriented candidate who can effectively coordinate with customers and internal teams and ensure timely completion of routine sales support and order-related activities.Role & responsibilities

Preferred candidate profile