Exhibit Guide

Exhibit Guide (Part-Time)

Reports to: Guest Services Supervisor
Location: Philadelphia, PA
Classification: Part-time, non-exempt/hourly

Overview

Otherworld Philadelphia is an immersive art and entertainment experience that blends large-scale interactive installations with cutting-edge technology and surreal storytelling. As part of Thirteenth Floor Entertainment Group’s nationwide portfolio, Otherworld delivers a truly unique and evolving guest experience.

We are seeking a part-time Exhibit Guide to join our vibrant crew! As an Exhibit Guide, you are at the heart of the Otherworld experience. Your role goes beyond monitoring exhibits – you help bring them to life. From engaging with guests and ensuring their safety to keeping installations at their best, you will be on the front lines of creating memorable experiences. Your mission: transform every visit into an unforgettable adventure and every guest into a lifelong fan.

Key Responsibilities

• Welcome, engage, and interact with guests throughout their visit. Answer questions, share stories, and help visitors connect with our immersive environments – making every experience unforgettable.
• Monitor exhibits and guest activity to ensure a safe environment, maintain pristine conditions, and keep all interactive elements functioning at their best.
• Support daily cleaning and janitorial duties, taking pride in the appearance of Otherworld and ensuring the space always looks its best.

Work Environment & Physical Requirements

• Ability to stand and walk for extended periods during a shift.
• Ability to navigate dimly lit, sensory-rich, and immersive environments that may include flashing lights, fog effects, soundscapes, and interactive elements.
• Ability to occasionally lift, push, or pull up to 25 pounds.
• Comfortable working in environments with crowds, varying noise levels, and a wide range of guest behaviors.

Schedule & Availability

• Part-time hourly position, typically averaging 15–25 hours per week (hours may vary based on business needs).
• Shifts primarily occur evenings and weekends, with additional hours possible during peak periods, holidays, and special events.

Compensation, Perks & Benefits

• Starting pay: $17.00/hour.
• Staff merchandise discounts.
• Complimentary admission for you, plus friends & family ticket perks.
• Employee incentive and staff engagement programs.

Why Join Otherworld?

Every shift is different, every guest is unique, and every team member is valued. At Otherworld, you will do more than guide guests – you will help create an experience where art, technology, and imagination collide.

As part of Thirteenth Floor Entertainment Group, you’ll join a creative, collaborative team that produces innovative immersive experiences across the country, with opportunities to learn, grow, and contribute to new projects and events. If you are ready to make every day extraordinary and inspire others to do the same, we want to meet you!