Expansion Retail Logistics Manager

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."

• Location

  Bengaluru

• Employment type

  Full Time Permanent co-worker

• Department

  Logistics & Supply Chain

• Deadline

  2026-10-22

• Mobility support

  Domestic

Candidate profile (title) Who you are

Candidate profile (text) - Default language You are a people-focused leader with strong supply chain expertise and a passion for retail and customer fulfilment. You combine business acumen, strategic thinking and hands-on leadership to deliver results in a complex, matrix organisation.

You bring:

• Graduation in Economics, Logistics, Supply Chain Management or a related field, or 7+ years of proven supply chain experience.
• 3–5 years of management experience, preferably in distribution, retail, logistics or similar environments.
• Strong experience and interest in retail/home furnishing, supply chain and customer fulfilment.
• Proven ability to deliver business results with a strong focus on cost efficiency and people.
• Experience working effectively in a matrix organization with strong collaboration and co-creation skills.
• Experience leading projects and executing processes at market or country level.
• Strong coaching, mentoring, facilitation, conflict management and problem-solving skills.
• Experience implementing mid- and long-term strategies, setting goals and following up on performance.
• Strong understanding of the IKEA business model, processes, supply chain, warehousing and service operations.
• Customer-centric mindset with a strong understanding of customer and co-worker needs.
• Solid business, KPI, market and industry knowledge to support decision-making.
• Good change management capability and the ability to lead in uncertainty.
• Strong financial competence and the ability to communicate financial impact.
• Analytical capability to translate business and customer needs into development initiatives.
• Fluent spoken and written English.

Key responsibilities (title) Your responsibilities

Key responsibilities (text) As the Expansion Retail Logistics Manager, you will take responsibility for securing fulfilment on the market from an end-to-end perspective, enabling the right prerequisites for excellent quality in execution.

You will:

• Take overall accountability for the CFF Expansion team and secure alignment with the Customer Fulfilment and market agenda.
• Translate and co-create commercial priorities into actions for Customer Fulfilment.
• Lead, steer, plan, support, coach and follow up on the daily work and development of the Fulfilment Availability and Support organization.
• Secure the total input from Customer Fulfilment to the Commercial Team on the market.
• Plan and align furniture and goods delivery schedules with distribution centers and transport providers.
• Create resource plans and own warehouse bay planning and phasing.
• Define ways of working for picking and order fulfilment to maintain availability across sales locations.
• Own pre-feasibility, design briefs and final logistics layouts for expansion sites.
• Lead CFF site selection, ensuring dock availability and alternative logistics solutions where required.
• Provide strategic CFF solutions for upcoming sites and support the growth agenda.
• Align picking principles, picking locations and transaction processes.
• Ensure site readiness, including tools, equipment, PPE and required documentation.
• Coordinate on-site suppliers covering racking, MHE and dock equipment.
• Ensure access to required logistics systems, including CASY.
• Own OSA readiness, initial stock at –2 WBO and CFF build-up quality and timelines.
• Run the RFI process with CPH and align on required clarifications.
• Review and align CFF phasing with the Build-up Leader and support re-phasing due to on-site delays.
• Manage local ordering of CFF materials and warehouse racking service providers.
• Define goods transfer strategies where required to reduce lead times.
• Secure facility handover documentation and close outstanding works.
• Ensure submission of RAMS and safety documentation from ESPs.
• Support the handover from Construction to IKEA and from ESPs to Operations.
• Contribute to securing optimal range location within fulfilment units at the lowest possible cost while maintaining availability and lead-time promises.
• Support the set-up for campaigns, extraordinary situations and the optimization of the complete fulfilment network.
• Drive high performance at the lowest cost and support long-term profitability while creating an excellent customer experience.

Team vision ( title) Together as a team

Team vision (text) We’re the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you’ve wonder who’s responsible for finding effective and efficient ways of picking up the products for our customers, that’s us. We’re passionate about working together to improve the customer experience at IKEA!

Studies show that members of underrepresented communities don't apply for jobs unless they're 100% "qualified". If this is part of the reason you hesitate to apply, we like you to reconsider and give it a chance. Maybe your profile fits our needs much better than you think. We look forward to receiving your application.

From: "Why Women Don't Apply for Jobs Unless They're 100% Qualified" by Tara Sophia Mohr, August 2014"

Why you will love us

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.

At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.

Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.

What we all have in common

• Living our values
• Being your unique self, while respecting and including others
• A passion for home furnishing
• Performing & delivering while learning & developing
• Having fun!