Experienced BDC Representative

Job Overview:
As a Business Development Center Representative, you will play a crucial role in driving sales growth and fostering customer relationships within the automotive industry. Your primary responsibilities will revolve around supporting the sales team, managing sales pipelines, and providing exceptional customer service to enhance the overall sales experience.

Responsibilities:

• Assist in managing the sales pipeline by following up with leads, scheduling appointments, and coordinating sales activities.
• Provide sales support by engaging with customers, understanding their needs, and recommending suitable vehicles and financing options.
• Collaborate with the sales team to develop and implement strategies to attract new customers and increase sales volume.
• Maintain organized records of customer interactions, transactions, and appointments for efficient follow-up.
• Support inventory management efforts by ensuring accurate tracking of vehicle availability and coordinating test drives.
• Contribute to the achievement of sales targets by actively participating in promotional events and campaigns.
• Utilize strong organizational skills to prioritize tasks effectively and meet or exceed performance metrics.
• Engage in public speaking opportunities to promote dealership services and offerings.

Qualifications:

• Proficiency in math for calculations related to pricing, financing, and inventory management.
• Experience in retail sales or customer service roles, preferably within the automotive industry.
• Knowledge of automotive sales processes, including familiarity with sales pipelines and customer relationship management.
• Strong public speaking skills to effectively communicate with customers and promote dealership services.
• Bilingual proficiency is a plus to cater to a diverse customer base effectively.
• Ability to provide sales support through effective communication, problem-solving, and relationship-building skills.
• Prior experience in sales management or support roles is advantageous for this position.
• Exceptional organizational abilities to manage multiple tasks efficiently and prioritize workload effectively.

Join our dynamic team as a Business Development Center Representative and contribute to our dealership's success by delivering exceptional customer service and driving sales growth.

Job Type: Full-time

Projected Total Compensation: $21.14 - $25.46 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Opportunities for advancement
• Vision insurance

Experience:

• Customer service: 3 years (Preferred)
• Sales: 3 years (Preferred)

Ability to Commute:

• Altoona, PA 16602 (Required)

Work Location: In person