Experienced Client Care Coordinator

Overview

We are seeking a dedicated and energetic Experienced Client Care Coordinator to join our dynamic healthcare team. In this vital role, you will serve as the primary point of contact for patients and clients, ensuring their needs are met with professionalism and compassion. Your expertise in medical office procedures, patient management software, and health regulation policies will drive exceptional service delivery. This position offers an exciting opportunity to make a meaningful impact on patient experiences while working in a fast-paced, supportive environment.

Duties

• Manage patient appointments, confirmations, and follow-ups using electronic health records (EHR) and patient management software
• Provide outstanding customer service by addressing patient inquiries via phone and email promptly and professionally
• Assist with medical administrative support, including data entry, document preparation, and maintaining accurate records
• Verify insurance information, process claims, and ensure compliance with health regulation policies
• Maintain strict confidentiality of patient information in accordance with healthcare privacy laws
• Support medical staff by coordinating schedules, preparing documentation, and managing communication flow
• Utilize medical terminology effectively to communicate with patients and healthcare providers clearly and accurately

Experience

• Proven experience in a medical office setting or healthcare environment demonstrating strong administrative skills
• Proficiency in Microsoft Office applications (Word, Excel, Outlook) for documentation and communication tasks
• Familiarity with health insurance processes and knowledge of health regulation policies
• Experience with electronic health records (EHR) or electronic medical records (EMR) systems for managing patient data
• Excellent customer service skills with the ability to communicate effectively via phone and client correspondence
• Knowledge of medical terminology to facilitate accurate documentation and communication
• Ability to handle multiple tasks efficiently while maintaining attention to detail and confidentiality

Join us as an Experienced Client Care Coordinator to deliver exceptional patient care through proactive communication, meticulous organization, and compassionate service. Your expertise will help foster trust and ensure our patients receive the highest quality support every step of the way!

Pay: $21.00 - $30.00 per hour

Work Location: In person