Experienced Dental Front Office Associate

Bilingual Dental Patient Services Coordinator

Schedule: Must be available Monday through Saturday

Casper Dental Corporation is looking for an experienced Bilingual Dental Patient Services Coordinator to join one of our 5 Dallas offices. This position is ideal for someone who already understands the pace and responsibilities of a busy dental office and can confidently manage both patient service and financial conversations.

Dental office experience is required. This is not an entry-level position.

What You’ll Be Responsible For

• Welcome patients and provide a professional, friendly first impression
• Deliver exceptional customer service and create a 5-star patient experience from check-in through check-out
• Handle patient check-in and check-out efficiently and accurately
• Verify patient information and assist with scheduling
• Discuss treatment costs and available financial options with patients
• Present and explain financing/payment options including Cherry, Sunbit, HFD, CareCredit, and Clerri
• Collect payments and accurately handle financial transactions
• Communicate treatment and financial information clearly with patients
• Work closely with the clinical and management teams to keep the schedule running smoothly
• Maintain accurate patient records and documentation
• Multitask effectively in a fast-paced, high-volume dental office
• Help create a positive, organized, team-oriented office environment
• Provide exceptional customer service while maintaining professionalism, efficiency, and attention to detail

Requirements

Required:

• Previous experience working in a dental office front desk/reception role
• Experience with both patient check-in and check-out
• Experience discussing treatment costs and financial options with patients
• Comfortable presenting financing and payment options
• Fluent Spanish and English
• Ability to work in a fast-paced, high-volume dental environment
• Strong communication and customer service skills
• A genuine hospitality mindset and commitment to providing exceptional patient care
• Professional, dependable, organized, and team-oriented
• Ability to multitask and stay organized while managing multiple priorities
• Must be available Monday through Saturday

Preferred:

• 1–3+ years of dental office experience
• Experience using Open Dental
• Previous experience with Cherry, Sunbit, HFD, CareCredit, or Clerri
• Experience working in a high-volume dental practice

Who We’re Looking For

Customer service and hospitality are qualities every member of our team must have. We are a 5-star dental organization focused on delivering exceptional patient care and an outstanding patient experience.

We are looking for someone who can step into a dental front office and understand the workflow without needing basic front desk training. You should be comfortable communicating with patients, handling financial conversations, managing check-in and check-out, multitasking in a high-volume environment, and working as part of a team.

The right person is friendly, professional, coachable, team-oriented, and comfortable in a fast-paced environment. You should take pride in how you interact with patients and coworkers and understand that exceptional service is an important part of what we do.

This position also offers growth opportunities for team members who demonstrate strong performance, reliability, leadership, and a commitment to our patients and team.

If you have strong dental front office experience, are comfortable discussing financial options with patients, and can communicate fluently in both English and Spanish, we want to hear from you.

Dental office front desk experience is required. Candidates without previous dental office experience will not be considered.

Pay: $16.00 - $22.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off

Experience:

• Dental receptionist: 2 years (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person