Experienced Eligibility Coordinator

Insurance Experience Required. Detail Matters. Follow-Through Matters. Human Touch Home Health is seeking an experienced Eligibility Coordinator to join our team in Falls Church, Virginia. This is a full-time, in-office position for someone who understands insurance verification, benefits, authorizations, and the importance of getting the details right before patient care begins.

Candidates MUST have at least two years of experience in insurance eligibility, benefits verification, authorizations, medical billing, or a closely related healthcare administrative role. If you know how to verify coverage, communicate with insurance companies, identify potential issues, and follow through until you get an answer, we want to hear from you.

What We Offer

• Competitive Full-Time Compensation
• Medical, Dental & Vision Insurance
• Paid Time Off & Paid Holidays
• Aflac
• Monday-Friday Schedule
• Full-Time, In-Office Stability
• Supportive Team Environment
• Professional Growth Opportunities

What You'll Do

• Verify patient insurance eligibility and benefits
• Confirm coverage for home health services
• Review Medicare, Medicaid, Medicare Advantage, and commercial insurance benefits
• Identify authorization, referral, deductible, copay, coinsurance, and coverage requirements
• Obtain and document insurance verification information accurately
• Communicate directly with insurance companies and payer representatives
• Assist with obtaining required authorizations and track authorization status
• Identify coverage issues before they create delays in care or reimbursement
• Maintain accurate patient insurance and demographic information
• Coordinate with Intake, Billing, Clinical, and other departments
• Follow up on pending eligibility and authorization issues
• Maintain accurate and timely documentation
• Protect patient information and maintain HIPAA compliance

What We're Looking For

• Minimum of 2 years of relevant healthcare experience REQUIRED
• Experience must include insurance eligibility, benefits verification, prior authorizations, medical billing, or a closely related function
• Understanding of Medicare, Medicaid, Medicare Advantage, and commercial insurance plans
• Ability to understand insurance benefits and coverage requirements
• Strong attention to detail and accuracy
• Excellent communication and follow-up skills
• Ability to manage multiple priorities and deadlines
• Comfortable communicating directly with insurance companies
• Strong computer and data-entry skills
• Home Health Experience Strongly Preferred
• WellSky Experience is a Plus
• Must be dependable and able to work on-site in our Falls Church office

Why Human Touch?

The Eligibility Coordinator plays an important role in making sure patient care starts on the right track.

Is the patient eligible? What does the plan cover? Is authorization required? Is something missing that could delay care or reimbursement? We need someone who knows how to find those answers and doesn't stop at the first roadblock.

Your accuracy and follow-through support our patients, clinicians, intake team, and billing department.

Ready to Join Our Team?

If you have at least two years of relevant healthcare insurance experience and are looking for a full-time, in-office opportunity in Falls Church, VA , we want to hear from you.

Bring your experience, attention to detail, and follow-through to Human Touch Home Health. Apply Today! Human Touch Home Health is an Equal Opportunity Employer.