Experienced Fire Alarm Technician

Kansas City Metro | Full-Time
28-45/hour based on experience
$500 Bonus After 90 Days

To see if you are a good fit, please complete our compatibility survey here

About Us

Watchmen Security Services is a growing security and life-safety integrator serving commercial clients throughout the Kansas City region and beyond. We specialize in fire alarm, access control, video surveillance, intrusion detection, and integrated security solutions.

We are committed to doing things the right way, taking care of our customers, and building a team of skilled professionals who take pride in their work.

Position Overview

We are seeking an experienced Fire Alarm Technician to join our team. This position is ideal for a technician who has hands-on experience installing, servicing, troubleshooting, inspecting, and maintaining commercial fire alarm systems.

We are looking for someone who can work independently, diagnose problems efficiently, communicate professionally with customers, and take ownership of a project or service call from start to finish.

Key Responsibilities

• Install, program, service, troubleshoot, and maintain commercial fire alarm systems.
• Diagnose system troubles, ground faults, communication issues, device failures, and other fire alarm system problems.
• Perform fire alarm inspections, testing, and preventative maintenance.
• Test initiating devices, notification appliances, control equipment, power supplies, batteries, and associated fire alarm components.
• Read and interpret plans, specifications, wiring diagrams, and system documentation.
• Perform system programming, device replacement, and system modifications.
• Coordinate with customers, project managers, inspectors, and other trades as needed.
• Ensure installations and service work comply with applicable NFPA standards, local codes, manufacturer requirements, and company standards.
• Accurately document service calls, inspections, deficiencies, programming changes, and completed work.
• Provide a high level of professionalism and customer service while representing Watchmen in the field.
• Assist and mentor less-experienced technicians when needed.

Qualifications

• 3+ years of commercial fire alarm experience preferred.
• Strong experience troubleshooting and servicing fire alarm systems.
• Working knowledge of NFPA 72 and applicable fire alarm codes and standards.
• Ability to read blueprints, riser diagrams, wiring diagrams, and technical documentation.
• Experience with fire alarm system programming and commissioning is strongly preferred.
• Experience with Potter fire alarm systems is a plus.
• NICET certification is preferred and will be considered in compensation.
• Strong electrical and low-voltage troubleshooting skills.
• Ability to work independently and manage service calls efficiently.
• Excellent communication and customer service skills.
• Valid driver's license and acceptable driving record.
• Ability to use ladders, lifts, hand tools, testing equipment, and other equipment associated with commercial fire alarm work.

What We're Looking For

We want more than someone who can pull wire and install devices. We are looking for a technician who understands how fire alarm systems work and can confidently troubleshoot a system when something isn't working correctly.

The right person takes ownership, pays attention to details, communicates well with customers and teammates, and takes pride in leaving a system operating correctly.

Compensation & Benefits

• 28–40+ per hour based on experience, certifications, and technical ability
• $500 bonus after 90 days of employment
• Competitive benefits package
• Opportunities for advancement and continued professional development
• Training and certification opportunities
• Supportive, team-oriented work environment
• Access to modern tools and technology
• Opportunity to grow with a rapidly expanding security and life-safety company

Experienced technicians with NICET certifications, strong programming capabilities, or extensive commercial fire alarm troubleshooting experience are encouraged to apply.

To see if you are a good fit, please complete our compatibility survey here

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