Experienced GP Administrator / Receptionist

St Luke's Surgery is looking for a friendly, enthusiastic and hardworking individual to join our busy administration team.

This is an excellent opportunity for someone with previous Reception/Admin experience who is looking to develop their skills within a supportive and patient-focused environment.

The successful applicant will play a key role in supporting the smooth running of the practice. The position will primarily involve:

• Requesting repeat prescriptions
• Scanning
• Responding to emails and other electronic communications

The role will also include providing reception cover, where you will:

• Communicate with patients face-to-face, over the telephone and electronically
• Assist patients in accessing the most appropriate service or healthcare professional
• Provide courteous, efficient and effective customer service at all times

Essential:

• Previous experience working within an admin/reception role
• Excellent communication and customer service skills
• Good organisational skills and attention to detail
• Ability to work independently and as part of a team
• Good IT and computer skills

This role is for 15-30 hours, we are flexible for the right candidate

Our opening hours are 8:00am to 6:30pm, Monday to Friday, and flexibility is essential. Working hours may vary to meet the needs of the practice, and the successful candidate will be expected to provide additional cover for annual leave and other staff absences where required. Therefore it is essential that you are available between Monday - Friday, morning and afternoons.

Benefits

• NHS Pension Scheme
• Supportive team environment

Pay: £12.90-£13.15 per hour

Benefits:

• Company pension
• Free parking
• On-site parking

Application question(s):

• Are you available to work between the hours of 8am - 6:30pm, Monday to Friday?
• Are you flexible with your hours, as shifts are based on the need of the practice?
• Do you have previous experience of clinical coding in a GP Practice?
• Have you worked in a GP practice previously?

Work Location: In person