Experienced GP Receptionist Required

Job Summary

We are seeking an enthusiastic and highly organized Experienced GP Receptionist to join our dynamic healthcare team. In this vital role, you will be the friendly face and efficient coordinator at the front desk, ensuring smooth day-to-day operations of the medical practice. Your proactive approach will help create a welcoming environment for patients while managing appointment scheduling, patient inquiries, and administrative tasks with precision and professionalism. If you thrive in a fast-paced setting and possess a passion for delivering exceptional customer service, this opportunity is perfect for you!

Duties

• Greet patients warmly and professionally upon arrival, establishing a positive first impression
• Manage appointment bookings, cancellations, and follow-ups using practice management software
• Answer incoming phone calls promptly, providing accurate information or directing calls to appropriate staff
• Handle patient check-in and check-out processes efficiently, ensuring all necessary documentation is completed
• Maintain accurate patient records, update personal information, and process referrals or test requests
• Coordinate communication between patients and healthcare providers to facilitate smooth scheduling and information flow
• Support administrative functions such as filing, data entry, and managing correspondence to keep the reception area organized

Skills

• Proven experience as a receptionist within a healthcare or medical practice setting
• Strong office experience with familiarity in using practice management or scheduling software
• Excellent verbal and written communication skills with a friendly, approachable demeanor
• Exceptional organizational skills with keen attention to detail and accuracy
• Ability to multitask effectively in a busy environment while maintaining professionalism
• Knowledge of healthcare administrative procedures and confidentiality standards (e.g., GDPR or HIPAA compliance)
• Proactive problem-solving skills combined with a positive attitude to assist patients and team members alike

Join us in delivering outstanding patient care through efficient administration and warm hospitality! We value energetic professionals who are committed to making a difference every day.

Pay: £12.71 per hour

Expected hours: 30.0 per week

Work Location: In person