Experienced Medical Administrator / Receptionist

Join a friendly, community-focused medical practice where people come first.

Leamington Medical Centre Cambridge,

Are you an experienced Medical Receptionist or Administrator who thrives in a busy healthcare environment and genuinely enjoys helping people?

At Leamington Medical Centre, we're looking for a warm, organised, and proactive professional to become one of the first friendly faces our patients see every day. This is an opportunity to join a supportive team that is passionate about delivering exceptional patient care to our local community.

If you're someone who can juggle multiple priorities, stay calm under pressure, and make patients feel welcome from the moment they walk through the door, we'd love to hear from you.

Why you'll love working with us

Monday to Friday hours (no weekends or late nights) The hours for this position are negotiable.

Supportive, positive team culture

Paid day off for your birthday

Employee Assistance Programme (EAP)

Opportunity to develop your skills and grow within the practice

Meaningful work that makes a difference in people's lives every day

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About the Role

As the first point of contact for our patients, you will play a vital role in delivering an outstanding patient experience and supporting the efficient day-to-day operation of our busy medical centre.

Hours of Work

We offer flexibility in this role and are open to appointing either:

• Part-time: 35 hours per week (0.875 FTE)
• Full-time: 40 hours per week (1.00 FTE)

The final hours will be agreed with the successful candidate, taking into account both practice requirements and individual circumstances.

Your responsibilities will include:

• Welcoming patients and providing outstanding customer service
• Managing appointments and patient enquiries
• Answering phones with professionalism and empathy
• Processing ACC claims and general medical administration tasks
• Maintaining accurate patient records
• Managing scanning and electronic documentation
• Banking and daily account administration
• Opening and closing the practice
• Maintaining a clean, professional reception and waiting area
• Supporting clinicians and the wider practice team
• Acting as the practice Health & Safety Champion
• Assisting with digital marketing and communications initiatives

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What we are looking for:

Essential:

• Previous experience in medical reception or healthcare administration
• Excellent communication and interpersonal skills
• Strong attention to detail and organisational ability
• A calm, professional approach in a fast-paced environment
• Confidence using computer systems and technology
• A positive, team-focused attitude
• Compassion and genuine care for patients

Highly Desirable:

• Experience with Medtech Evolution
• Knowledge of ACC processes and claims administration
• Experience with Xero and basic accounts administration
• Advanced Microsoft Office and Excel skills
• Experience supporting marketing or social media activities

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About Us

Leamington Medical Centre is a well-established, patient-focused general practice serving the Cambridge community. We pride ourselves on delivering high-quality healthcare in a welcoming, supportive environment where teamwork, respect, and exceptional service are at the heart of everything we do.

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Apply Today

If you're looking for a rewarding role where your skills are valued, your contribution matters, and your work genuinely impacts the lives of others, we'd love to hear from you.

Apply now through SEEK and become part of the team at Leamington Medical Centre.

Please include a cover letter outlining your relevant experience and what attracts you to this role.