Experienced Medical Front Office Coordinator – Part-Time

We are a busy, established specialty medical practice seeking an experienced, professional, and highly organized Medical Front Office Coordinator who takes pride in accuracy, exceptional patient service, and completing tasks without constant supervision.

This position is ideal for someone who has successfully worked in a medical office, understands the importance of patient flow and accurate documentation, and enjoys being a dependable part of a small healthcare team.

We are looking for someone who can take ownership of their responsibilities, recognize what needs to be done, and consistently follow through.

Key Responsibilities

Patient Experience & Front Office Operations

• Welcome patients professionally and manage check-in and checkout.
• Schedule appointments accurately and coordinate patient follow-up visits.
• Collect copays, deductibles, outstanding balances, and payments at checkout.
• Review patient demographics, insurance information, and required forms for completeness.
• Communicate clearly and compassionately with patients regarding appointments, office policies, and financial responsibilities.
• Coordinate with remote team members to ensure patient messages and administrative requests are completed.

Accuracy, Organization & Follow-Through

• Maintain accurate patient records and documentation in the electronic health record.
• Identify and resolve incomplete paperwork, scheduling issues, and missing information.
• Track assigned tasks through completion and escalate unresolved issues appropriately.
• Communicate proactively with the office manager and clinical team to prevent missed follow-ups.
• Maintain an organized front desk and help ensure smooth patient flow.

Team Support

• Assist with room preparation, patient flow, and basic clinical support when needed and appropriately trained.
• Work collaboratively with the medical assistants, office manager, and physician.
• Follow established office procedures, HIPAA requirements, and daily checklists.

Ideal Candidate

We are especially interested in candidates who demonstrate:

• At least 2 years of medical front desk, medical receptionist, or healthcare administrative experience.
• Experience collecting copays and managing insurance-related patient questions.
• Strong attention to detail and accurate data entry.
• Excellent verbal communication and professional phone etiquette.
• Ability to prioritize multiple responsibilities without becoming overwhelmed.
• Consistent attendance, punctuality, and a dependable work history.
• Comfort learning electronic health records and other office technology.
• Willingness to accept feedback, solve problems, and take accountability for their work.
• Interest in a stable, long-term position with a small medical practice.

Experience in podiatry, orthopedics, primary care, or another outpatient specialty is a plus.

Schedule

• Monday: 11:15 AM–7:30 PM
• Wednesday: 7:30 AM–2:30 PM
• Every other Thursday: 7:30 AM–1:00 PM
• Friday: 7:30 AM–3:30 PM

Approximately 26–29 hours per week. No weekends. Chance of changing the schedule to every thursday in near future.

Applicants must be able to work the posted schedule consistently.

Why Join Our Practice?

• Established, independent specialty medical practice.
• Consistent part-time schedule.
• Opportunity to develop expertise in specialty medical office operations.
• Supportive team environment with defined responsibilities.
• Meaningful patient interactions and the opportunity to make a positive impact.

To Apply:

Please submit your resume, including your relevant medical office experience. We are particularly interested in candidates who can describe how they have independently managed front office responsibilities, handled patient financial transactions, and ensured administrative tasks were completed accurately.

Pay: $18.00 - $24.00 per hour

Application Question(s):

• Are you available to consistently work Mondays 11:15 AM–7:30 PM, Wednesdays 7:30 AM–2:30 PM, Fridays 7:30 AM–3:30 PM, and every other Thursday 7:30 AM–1:00 PM?
• A patient is ready to check out, the phone is ringing, and another patient is waiting to check in. How would you prioritize these responsibilities?
• What is your expected hourly pay?

Work Location: In person