Experienced RV Team Lead/General Manager

Experienced RV Team Lead, General Manager

Location: Tucson, AZ
Schedule: Full-Time | Year-Round
Compensation: Competitive compensation, dependent on experience

ABOUT US

We specialize in the service, renovation, storage, and consignment of diesel motorcoaches. We provide the highest quality service to the finest motorcoaches ever built. Accordingly, we only hire the best. And we keep the best; our average team member has been with us 15+ years.

We don’t do PDI, we don’t sell new coaches (thus avoiding frustrating warranty work). We provide high quality service and a good price because our team represents the best motorcoach technicians on the planet.

Our team services all motorhome brands and is widely regarded for its ability to work on some of the most complex and luxurious RVs on the road today.

POSITION OVERVIEW

We are seeking an experienced RV Team Lead/General Manager to lead our Tucson service shop.

IMPORTANT: This position requires BOTH hands-on RV technician experience AND proven leadership/management experience.

This is not a desk-only management position. The General Manager will lead the technicians and manage daily shop workflow while also serving as a hands-on technical resource for complex diagnostics and repairs.

The ideal candidate has spent significant time as an RV Technician, Lead Technician, or Master Technician and has progressed into a leadership role managing other technicians.

RESPONSIBILITIES

• Lead and oversee the day-to-day operation of the RV service shop
• Manage, mentor, and hold technicians accountable for quality and productivity
• Assign and prioritize repair work based on technician skill level and job complexity
• Serve as the team's technical resource for difficult diagnostics and repairs
• Step in and troubleshoot or assist with repairs when necessary
• Oversee RV electrical, plumbing, HVAC, propane, appliance, and house-system repairs
• Support troubleshooting of chassis and house systems on diesel motorcoaches
• Review work orders and monitor jobs from diagnosis through completion
• Perform final quality-control inspections on completed work
• Ensure repairs meet our standards for safety, accuracy, and craftsmanship
• Coordinate workflow with service and parts teams
• Train and develop technicians
• Maintain a safe, organized, efficient, and professional shop

REQUIRED EXPERIENCE

You MUST have BOTH of the following to be considered:

1. Hands-On Technical Experience

• Professional experience as an RV Technician, Master RV Technician, Lead Technician, or similar hands-on technical role
• Strong RV diagnostic and troubleshooting ability
• Knowledge of 12V/120V electrical, plumbing, HVAC, propane, appliances, and RV house systems
• Ability to personally diagnose complex technical issues and guide technicians through repairs

2. Leadership / Management Experience

• Previous experience leading, supervising, or managing technicians
• Experience assigning work and managing shop workflow
• Ability to coach, train, and develop technicians
• Experience monitoring technician productivity and repair quality
• Strong leadership, communication, and organizational skills

Candidates with management experience but no meaningful hands-on technician experience will not be considered.

PREFERRED

• Diesel motorcoach or high-end/luxury RV experience
• Previous experience as an RV Shop Foreman, RV Service Foreman, Lead RV Technician, Master RV Technician, RV Service Manager, or Technical Service Manager
• RVIA/RVTI or Master Technician certification
• HVAC, electrical, propane, or EPA certifications
• Experience training and mentoring technicians

WHAT WE OFFER

• Competitive compensation based on experience
• Stable, year-round work
• Leadership responsibility within a highly experienced technical team
• Indoor, professional shop and storage environment
• Opportunity to work on high-end luxury diesel motorcoaches
• Challenging technical work beyond routine dealership service
• Long-term career growth with a highly respected RV service organization
• A stable team where the average employee has been with us for 15+ years

If you are an experienced RV technician who has moved into leadership; but still enjoys solving technical problems and being involved in the shop, we want to hear from you!

Pay: $35.00 - $45.00 per hour

Work Location: In person