Experienced Supervisor

Are you passionate about great coffee, good food, and creating a place where people love to spend time?

We’re looking for a dedicated, enthusiastic and experienced Café Supervisor to help lead our team and keep things running smoothly at Well & Fed.

We’re a neighbourhood café that cares about good coffee, delicious food, and making every customer feel welcome. We’re looking for someone who takes pride in what they do, enjoys a busy service, and knows how to bring out the best in a team.

You’ll work closely with the owner, who is also hands-on and works shifts in the café, so this is a great opportunity for someone who enjoys being involved in the day-to-day running of a business, taking ownership, sharing ideas and helping the café grow.

This is a hands-on role. We need someone who can lead by example, work shoulder to shoulder with the team during busy periods, maintain high standards and make sure both customers and staff have a great experience.

Previous supervisory experience in hospitality is essential. We’re looking for someone who has genuinely led a team in a café.

Hours: Approximately 25–30 hours per week. Weekend availability is essential.

Responsibilities

• Lead and support the team during daily service, setting the standard through your own work and attitude.
• Work closely with the owner to ensure the smooth day-to-day running of the café.
• Maintain high standards of customer service, food quality, presentation and cleanliness.
• Prepare and serve excellent coffee and other hot and cold beverages.
• Prepare food and sandwiches to our standards, keeping quality and consistency front of mind.
• Welcome customers, help them with menu choices, take orders and process payments accurately.
• Keep the front of house, coffee station and customer areas clean, organised and inviting.
• Monitor stock levels, replenish supplies and flag ordering needs.
• Ensure food safety, hygiene and health and safety procedures are followed at all times.
• Help train, motivate and support team members, creating a positive and collaborative working environment.
• Take initiative, solve problems as they arise and help identify ways to improve service and daily operations.

What we’re looking for

• Previous supervisory experience in hospitality — ideally in a café.
• A genuine sense of pride and ownership in your work.
• Someone friendly, confident and comfortable talking to just about anyone.
• A hands-on leader who is happy to jump behind the coffee machine or help on the food station when service gets busy.
• Strong communication and people skills, with the ability to support and motivate a team.
• Someone organised, reliable and able to multitask under pressure without compromising standards.
• A proactive attitude: you spot what needs doing and get on with it.
• Someone who enjoys working closely with the owner and being part of a small team where everyone's contribution matters.
• Weekend availability is essential. You won't necessarily work every weekend, but you must be able to work weekends when needed.

What we offer

• The opportunity to take on responsibility and develop your skills as the business grows.
• A friendly, supportive working environment where your ideas and input are valued.
• Discounted pantry items for staff.
• Free coffees and staff food on shift
• Birthdays off

We look forward to meeting you.

Claudia

Find us on instagram @wellandfedlondon

Job Types: Part-time, Permanent

Pay: £13.50-£14.00 per hour

Benefits:

• Company pension
• Discounted or free food
• Employee discount

Experience:

• Barista: 1 year (required)

Work Location: In person