Experienced Support Worker – Complex Behaviour Support | Logan

Make a Real Difference with You Me and the Community

At You Me and the Community, we are committed to empowering young people to live meaningful, independent lives through high-quality, person-centred support. We believe every individual deserves the opportunity to thrive, regardless of the challenges they face.

We are currently seeking experienced and resilient Support Workers to join our growing team. This is a rewarding opportunity for professionals who are passionate about supporting young people with complex support needs while working within a Positive Behaviour Support framework.

About the Role

As a Support Worker, you will provide one-on-one, person-centred support individual with complex needs while promoting independence, emotional wellbeing, and community participation.

You will work within a Positive Behaviour Support (PBS) framework, implementing individual support plans while maintaining a safe, therapeutic, and supportive environment for both participants and staff.

Key Responsibilities

• Provide high-quality, person-centred support.
• Implement Positive Behaviour Support (PBS) strategies and individual support plans.
• Support daily living activities, community participation, and skill development.
• Build positive, professional relationships with participants.
• Maintain accurate case notes, incident reports, and daily documentation.
• Work collaboratively with families, allied health professionals, and internal support teams.
• Promote participant choice, dignity, and independence.
• Maintain safe work practices and follow organisational policies and procedures.

This Role Requires Someone Who

• Has demonstrated experience supporting young people with complex behavioural support needs.
• Is confident responding to behaviours of concern using proactive strategies, de-escalation techniques, and a calm, professional approach.
• Can remain calm, professional, and solution-focused under pressure.
• Has strong communication, conflict resolution, and de-escalation skills.
• Understands trauma-informed and person-centred practice.
• Can work independently while contributing positively to a team environment.
• Is reliable, resilient, and committed to delivering high-quality support.

Shifts Available

7 days a week
6am–2pm | 2pm–10pm | Sleepover shifts

Essential Requirements

• Certificate III in Individual Support, Community Services, Disability, Mental Health, or a related qualification (or currently studying).
• Current Driver Licence.
• Reliable vehicle with comprehensive insurance.
• Current First Aid and CPR Certificate.
• Working with Children Check (Blue Card).
• NDIS Worker Screening Clearance (Yellow Card).
• NDIS Worker Orientation Module.
• Smartphone with internet access.
• Ability to complete sleepover shifts.

Highly Desirable

• Experience supporting participants with high-intensity behavioural support needs.
• Youth Mental Health First Aid.
• Hope & Healing Foundational Training.
• CPI, PART, MAPA or other recognised behaviour management/de-escalation training.
• Experience working within Positive Behaviour Support frameworks.

Why Join You Me and the Community?

• Above award pay rates.
• Ongoing professional development and specialised training.
• Supportive leadership team.
• Opportunities for career progression.
• Meaningful work where you can genuinely change lives.
• Collaborative and inclusive workplace culture.
• Regular supervision and ongoing support from experienced leaders.
• Opportunities to expand your skills in complex behaviour support.

What We Offer

• Above award pay rates.
• Ongoing paid training and professional development.
• Supportive leadership and clinical guidance.
• Employee Assistance Program (if applicable).
• Career progression opportunities.
• Flexible rosters.
• A positive and inclusive workplace culture.

Diversity & Inclusion

You Me and the Community welcomes applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people living with disability, members of the LGBTQIA+ community, and people from culturally and linguistically diverse backgrounds.

Apply Today

If you're passionate about making a positive impact and have the skills and resilience to support young people with complex support needs, we'd love to hear from you.

Click Apply Now to join our team.

Got questions? We’d love to hear from you! Email our Recruitment Officer at [email protected]