Experienced Surgical Coordinator

Overview

We are seeking an experienced Surgical Coordinator to join our team and provide exceptional support throughout the surgical process. The ideal candidate will be responsible for managing patient interactions, coordinating procedures, and ensuring a smooth workflow from initial consultation to post-operative follow-up. This role requires strong customer service skills, effective communication, and familiarity with electronic medical records (EMR/EHR) systems. Previous experience with cosmetic procedures, booking in-office surgeries, obtaining authorizations, and handling clinical information is highly beneficial.

Responsibilities

• Serve as the primary point of contact for patients, providing excellent customer service via phone and in person.
• Manage scheduling and booking of in-office procedures, ensuring all appointments are confirmed and organized efficiently.
• Obtain necessary authorizations and insurance approvals prior to procedures.
• Provide patients with clinical information relevant to upcoming surgeries or treatments.
• Obtain patient consents and deposits necessary for procedures.
• Follow up with patients regarding appointments, post-surgical care, and any outstanding needs.
• Coordinate with medical staff to ensure all surgical preparations are completed accurately and timely.
• Assist in marketing efforts related to surgical services and cosmetic procedures.
• Maintain accurate documentation within EMR/EHR systems, ensuring all patient records are up-to-date and compliant with privacy standards.
• Support the team in closing procedures and managing patient inquiries related to surgical services.

Skills

• Strong customer service orientation with excellent communication skills.
• Proficiency in phone communication and handling patient inquiries professionally.
• Experience with EMR/EHR systems for documentation and record management.
• Ability to coordinate multiple tasks efficiently while maintaining attention to detail.
• Knowledge of surgical scheduling, obtaining authorizations, and clinical information sharing is preferred.
• Experience with cosmetic procedures or surgical booking is helpful but not mandatory.
• Ability to follow up diligently with patients and team members to ensure seamless workflow.
• Professional demeanor with a focus on patient care and confidentiality.

This position offers an engaging environment for a dedicated professional eager to contribute to a dynamic surgical team while delivering exceptional patient experiences.

Pay: $30.00 per hour

Benefits:

• 401(k) matching

Experience:

• Surgical Booking: 1 year (Required)

Ability to Commute:

• Smithtown, NY 11787 (Required)

Work Location: In person