Experienced Telemarketers

A Telemarketer with a minimum of two (2) years relevant experience, will be responsible for contacting prospective and existing customers by telephone to promote the company’s products and services. The role involves communicating product benefits, identifying customer needs, maintaining accurate customer records, and contributing to the achievement of the company’s sales and revenue target.

Key Responsibilities:

· Make outbound calls to prospective and existing customers to introduce and promote the company’s products or services.

· Identify potential customers and generate qualified sales leads.

· Persuade prospective customers to make purchases, book appointments, or schedule consultations.

· Follow up on leads, inquiries, and previous customer interactions to increase conversion rates.

· Deliver clear, compelling sales pitches explaining product or service features, benefits, and pricing, and professionally respond to customer questions and concerns.

·Schedule meetings or product demonstrations between qualified prospects and internal sales representatives.

· Maintain accurate records of calls, customer details, sales leads, follow-ups, and outcomes.

· Update customer information in the company’s CRM system, database, or designated reporting tool.

· Prepare daily, weekly, and monthly reports on call activities, leads generated, sales achieved, and challenges encountered.

· Ensure all customer information is handled confidentially and in accordance with company policies.

· Provide feedback on customer needs, objections, market trends, and competitor activities.

· Work closely with the sales and marketing teams to improve lead conversion and customer acquisition.

· Identify opportunities to improve telemarketing processes and sales performance.

Qualified candidates are to forward their CVs to: [email protected]

Work Location: In person