Experienced Veterinary Receptionist/Assistant

Fort Henry Animal Hospital is a busy, 2 doctor practice, seeking a compassionate and reliable receptionist/veterinary assistant looking for an opportunity to learn and expand on their knowledge of veterinary medicine.

Full Time and Part Time positions are available. Our hospital hours are Monday through Friday, 8am-5:30pm and Saturday, 8am- Noon. Shifts are available on weekdays, with rotating weekends.

Qualifications/Skills (What we are looking for)

· At least 1 year of reception experience in a clinical setting (veterinary or animal care experience is preferred).

· Must have exceptional communication skills and customer service skills.

· Pet care (feeding, bathing, administration of oral medications, etc.)

· Basic knowledge of veterinary terminology and common diseases.

· Must have the ability to multi-task and stay organized in a fast-paced environment.

· Candidates must possess a positive and outgoing attitude who is a team player and jump in when needed.

· Must have great time management skills; arrive on time for scheduled shifts and be able to prioritize tasks in an efficient manner.

· Candidates must have the desire and ability to learn quickly as well as possess great attention to detail.

Job Duties/Responsibilities

As a receptionist, you are the face of the hospital and will be expected to greet every client as they arrive in a friendly and professional manner. In this role you will be the first point of contact with our clients and will ensure that everyone feels welcome throughout their visit with us. Some of your daily tasks include, but are not limited to

· Answering a multi-line phone system and directing calls accordingly.

· Maximize clinic productivity through proper scheduling and confirmation of appointments.

· Handle payment transactions (cash, card and checks) as well as the evening deposit.

· Utilize communication systems like email applications and veterinary programs.

· Scanning documents into patient charts to maintain a complete and accurate medical record for every pet.

As a veterinary assistant you are an essential part of our clinical team, supporting our doctors and technicians in delivering excellent patient care while ensuring that our hospital is clean and welcoming.

· Follow safe handling techniques for restraining animals for exams, treatments and procedures.

· Obtain complete patient history upon intake and effectively communicate with pet parents on prevention and treatment plans.

· Collect, process and label samples for diagnostic testing.

· Maintain clean and organized exam rooms, treatment areas and kennels. Keep areas stocked with necessary supplies.

· Caring for hospitalized and boarding pets.

What we offer

· Competitive hourly wages (based on experience, education and abilities)

· Generous pet discounts on veterinary services, products and food.

· A flexible work schedule

· A collaborative team environment where your voice matters.

· Professional growth opportunities.

If interested in being a part of a high-performing team, working in a close-knit and supportive environment and growing with our veterinary hospital to provide quality medical care for our patients, please stop by our hospital and fill out an application. We are looking forward to meeting you.

Pay: From $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Vision insurance

Experience:

• Veterinary Experience: 1 year (Preferred)

Work Location: In person