Expert Onboarding Executive

Job Summary

We are looking for a Expert Onboarding Executive to join a growing HappinessCue team in Delhi NCR. The role helps ensure that clients and experts have a smooth experience on HappinessCue. HappinessCue is a non-medical guidance platform, so this role does not involve diagnosis, clinical treatment or medical advice.

Responsibilities

• expert communication
• profile information
• verification coordination
• scheduling
• booking support
• session follow-up
• feedback handling
• service-quality checks
• The role is hands-on and suits someone who enjoys taking ownership rather than simply passing enquiries between teams.
• The successful candidate will be expected to communicate clearly, keep commitments visible and make the experience easier for the person seeking guidance.
• Attention to detail
• Dependable follow-through
• Comfortable communication with different stakeholders

Qualifications

• Experience range is 0-4 years; strong candidates with closely relevant experience may also be considered.