Expert Platform Data ServiceNow

What makes your job ex­cit­ing

• Ensure and continuously improve data quality in our ITSM environment (currently SAP Solution Manager) and support the transition to the group-wide target system ServiceNow. The role is strongly focused on thorough master data maintenance, stndards, and process-oriented collaboration-not on deep technical development.
• Key responsibilities:
• Operational support plus ongoing maintenance and quality assurance of ITSM master data (SAP Solution Manager).
• Data quality management: checks, cleansing, harmonization, and documentation of rules/standards.
• Support the ServiceNow transition: data preparation and mapping support, validation of migration results, test/UAT support, and hypercare-related activities.
• Support and optimize ITSM processes (ITIL-oriented), including stakeholder alignment and maintaining work instructions/guidelines

This is what you can look for­ward to

Valu­able per­sonal free­dom

Flexible working hours, mobile work, and a high level of self-responsibility & creative flexibility – providing you with the freedom to incorporate your personality, your rhythm, and your ideas.

30 days leave

Take your time for the things that are important to you.

Great pro­spects

Create the career you want and benefit from our digital learning platform “One Academy”, practice-oriented career models, systematic knowledge exchange and -expansion with experienced colleagues, as well as dedicated promotion programs.

At­tract­ive bo­nuses & dis­counts

Benefit from bonuses for special projects, premiums for staff recommendations, and -anniversaries, staff discounts for private online shopping, discounted leisure- and fitness offerings (EGYM Wellpass) and bike leasing (JobRad).

Work-life bal­ance & health

Among other things, we offer you stress preventions & conflict management trainings, child- and elderly care support, health checks and medical check-ups, company pension scheme models & disability insurance models, as well as an ergonomic workplace.

We Are One

Solidarity, trust, and appreciation are the basis for your and our success – and respectful cooperation on equal footing. You will experience this special Spirit from the first day of our cross-departmental Group-Starter Training.

About All For One Group SE One world for making it all happen

With 3,200 experts, All for One is the leading IT, consulting, and service provider for SAP, Microsoft, and IBM. Why do more than 4,500 customers trust us? Because we understand the mid-market. Because we seamlessly combine industry expertise, technology, and services. And because we don’t just support transformation — we drive companies forward.

Together, we shape a world where technology turns into tangible success — One world for making it all happen.

01

4,500 CUS­TOM­ERS

In Germany, Austria, Switzerland, and Poland

02

3,200 COL­LEAGUES

Worldwide

03

53 SITES

In your vicinity

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AC­COL­ADES

SAP Platinum Partner and winner of the SAP Digital Supply Chain Appreciation Award 2024 | Diamond Initiative Partner with 6 Awards in 2024 | kununu Top Company 2024 | brandeins - Best IT Service Provider 2024 |

Apply Now!

Your Con­tact Per­son

Sherine Abou Youssef Expert Talent Acquisition

Contact us by e-mail

What awaits you

• A professional environment at a top employer in the IT industry
• An exciting role in a dynamic and varied work environment
• Flexibility in daily work organization (home office, trust-based working hours)
• Structured knowledge sharing and development with experienced colleagues
• Outstanding personal development opportunities through targeted training.
• The security of a corporate group combined with a start-up culture.
• An attractive salary package, social security, and private health insurance.
• A 40-hour workweek according to the Egyptian holiday system, with the weekend on Friday and Saturday

Your tal­ents

• First to solid experience in an ITSM / service management-related environment.
• Highly structured and detail-oriented; strong quality mindset; reliable documentation and follow-up skills.
• Basic ITSM understanding; ITIL knowledge is a plus.
• Fluent German (written and spoken).
• Nice-to-have:
• Exposure to SAP Solution Manager and/or ServiceNow.
• Experience with data cleansing/standards or data quality reporting.
• Project/transition experience (migration, testing, cutover support).