Expert ServiceNow CMDB Engineer

We are seeking a skilled Software Engineer to assist with the maturing of Zero Trust Architecture (ZTA) efforts. Work will primarily involve the development, deployment, and maintenance of CMDB integrations and ServiceNow discovery schedules in coordination with service providers to improve the quality of the CMDB in support of ZTA goals. In particular, the engineers will populate ZTA relevant attributes on Configuration Items (CIs). You should have a minimum of 11 years of relevant work experience and a bachelor's or master's degree.

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Required Skills

General understanding of IT and related device types (servers, routers, cloud, etc.)

Understanding of configuration item data sources

Working with other CMDB stakeholders to ensure data integrity

Creating and scheduling necessary discovery jobs

Maintaining and updating integrations, as needed, to accommodate data source changes

Supporting ZTA tasks by providing Customer management required information to support basic and intermediate evolutions

Strong understanding of ServiceNow Development Platform including, but not limited to, CMDB, Asset Management, Change Management, Integration Hub, and Custom Development

Ability to Customize and configure ServiceNow application and facilitate the rollout of new applications and modules

Ability to Configure Application UI and Configure Workflow to include integration and discovery in support of ZTA efforts

Capable of building integrations utilizing REST/SOAP web services, JDBC/SQL

Understanding of JSON and XML data formats

Understanding of basic ZTA principles

Experience working as part of an Agile team utilizing JIRA to demonstrate completed work within sprints

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Desired Skills

ServiceNow accreditations

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About NeoMax

NeoMax is a minority owned small business that specializes in DevOps, Data Science, and Cybersecurity IT solutions. With over ten years of experience in research, engineering and development, we take a “big picture” approach to meeting our business needs, prioritizing both technical and soft skills in the workplace for improved performance.

We create a thriving work environment that enables us to provide excellent support to our customers. We encourage and respect each other, just as we are encouraged and respected by our leadership. We are committed to contributing to the health of the organization by ensuring our words and actions align with our core values of Integrity, Diversity, Empowerment, Ambition and Service. We recognize that we represent the company in all aspects of our professional interactions, and we treat individuals external to our organization with the same respect that we treat each other.