22 Oct 2026

Expert, Solution Delivery (40000652)

Category: Private and Retail Banking Group

Job Type:

Facility: Retail Banking

Job Purpose

The job holder is responsible for preparing, contributing to and tracking the financial and non-financial performance and deliverables at different phases of an initiative/project life cycle. The job holder will report and provide insights to problem solving during the development life cycle of the initiative/project. The job holder will collaborate with internal and external stakeholders to monitor progress on agreed deliverables.

Key Accountabilities (1)

Business Solution Execution

• Support the Initiative Director to build and execute a detailed work plan for the project/initiative.
• Collaborate with stakeholders to validate solutions and consolidate feedback.
• Collaborate and follow up with vendors on areas of responsibilities and deliverables.
• Support the team to build and implement execution plans for new and improved designs
• Build and implement the execution plan for the pilot and full scale roll-out of new designs.
• Develop performance measures and monitor effectiveness of solutions implemented.
• Support the execution team in piloting and rolling out the solutions for the project/initiative successfully.
• Coordinate with Change Management on the content and format of communication for the new designs created.
• Guide junior team members on the preparation of prompt and accurate reporting requirements.

Key Accountabilities (2)

Stakeholder Management

• Collaborate with stakeholders to reach consensus on overall objectives and solutions for the project/initiative.
• Manage dependencies and relationships to ensure project/initiative objectives are achieved through collaborative efforts.
• Lead the collaboration process with advisors and vendors to ensure the scope and quality of work is achieved successfully.

Key Accountabilities (3)

Key Relationships - Direct Manager

Initiative Director

Key Relationships - Direct Reports

Key Relationships - Internal Stakeholders

Cross functional project teams within and across Divisions

Key Relationships - External Stakeholders

Partners providing professional services

Success Profile - Qualification and Experiences

• A Bachelor's degree or higher in Business Management, Finance, Banking and Finance, Information Technology or a relevant discipline
• Professional certification in PMP, PgMP, PMI-ACP is preferred
• At least 8 years of project and program management experience in a banking or financial technology organization
• Experience in vendor management is preferred
• Strong knowledge of banking markets, products, processes and operations
• Experience supporting a transformation and/or digital projects
• Experience in Agile project management principles and practices will be advantageous