EXPO

Position Description: We are looking for friendly folks like you to join our team! Metro Diner is known for warm, welcoming service, familiar faces, and award-winning food. At Metro Diner, “simply delicious” defines our food and 100% Guest Satisfaction is our main priority. We don’t just speak about our culture – we live and breathe it every day – it’s who we are!

The Expeditor (Expo) ensures that all kitchen orders are prepared in a timely manner and according to menu and customer specifications. The Expo coordinates the pace and flow between the kitchen and the Servers.

We have:

• A great team that’s waiting for you to join!
• A family-oriented business model
• Competitive benefits
• Paid vacation
• Long-term career growth

You have:

• Skills to coordinate and manage the pace and flow between the Servers and the kitchen
• Attention to detail to monitor ticket times and communicate with cook line to assure prompt delivery of orders
• A commitment to ensure that all orders are prepared according to the Guests’ specifications and follow the Metro
• Diner recipes and menu
• The ability to immediately notify management of any item that needs to be recooked and run to a table
• The capability to call for food runners to ensure food gets to the table in a timely manner

You might also have:

• Experience as a Expeditor in a fast-paced work environment
• Working experience with reading a KDS screen and an understanding of ticket items
• Organizational skills to maintain contact with the kitchen, Managers, and Servers to ensure that dining details are handled properly and Guests’ concerns are addressed
• The ability to diffuse stressful situations through a calm, thoughtful demeanor
• The desire to work with servers, food runners, and bussers to ensure efficient operations while focusing on Guests’ needs