Export Administrator

Export Administrator | Verder Scientific Africa

We are looking for a detail-oriented and organised Export Administrator to join our team at Verder Scientific Africa .

The Export Administrator will be responsible for the accurate and timely administration and coordination of export orders, from order receipt through to shipment, delivery and invoicing. The role involves working closely with customers, resellers, logistics and warehouse teams to ensure that orders are processed efficiently and all required documentation is accurate and complete.

Key responsibilities include:

• Administer and maintain customer and reseller orders within the ERP system.
• Check orders against quotations, agreed pricing and required information.
• Prepare and coordinate routine export documentation, including commercial invoices, packing lists, certificates of origin, export and customs documentation, and country-specific requirements.
• Coordinate export shipments with the warehouse and logistics teams and monitor shipment progress through to delivery.
• Maintain accurate order, shipment and documentation records and trackers.
• Keep customers and resellers informed of order status, delivery dates, tracking information and required documentation.
• Prepare and process invoices and assist with routine financial administration, including credit notes where required.
• Maintain accurate customer, order and shipment information within the ERP system.
• Follow up on outstanding information and documentation to ensure orders and shipments progress without unnecessary delays.
• File and maintain proof of delivery and relevant customs and shipping documentation.
• Provide general administrative support to the Export department as required.

What we are looking for:

The ideal candidate is highly organised, detail-oriented and comfortable managing multiple orders and deadlines simultaneously . Strong administrative skills, accuracy and the ability to communicate effectively with both internal teams and customers are essential.

• Proficient in Microsoft Office , particularly Microsoft Excel, Outlook and Word .
• Comfortable working with computerised systems and maintaining accurate records.
• Experience in export administration, logistics, order processing, ERP systems or international trade documentation will be advantageous.
• Experience working with Microsoft Dynamics 365 Customer Engagement (CE) will be an advantage.
• A university degree or relevant qualification in Logistics, Supply Chain Management, Business Administration, International Trade or a related field will be an advantage.
• Strong written and verbal communication skills.
• Good attention to detail and the ability to follow processes accurately.
• Able to prioritise tasks, meet deadlines and work effectively in a fast-paced environment.

If you are someone who enjoys keeping processes organised, ensuring documentation is accurate and helping orders move smoothly from receipt to delivery, we would love to hear from you.