EXPORT & IMPORT SPECIALIST

Job Roles & Responsibilities:

• Handle and maintain import documentation including B/L, Invoice, Packing List, Insurance, and COO
• Prepare and submit PIB through CEISA 4.0, ensuring correct HS Code classification
• Review manifest details and validate draft PIB before submission
• Coordinate closely with Sales, Shipping Lines, and Operations to ensure smooth clearance process
• Monitor incoming pre-alerts and share relevant information with customers
• Verify draft manifest and related charges for Delivery Order (D/O) and freight (collect) payable to third parties
• Prepare and submit payment requests for D/O, freight, and other third-party charges
• Send PIB drafts to customers and follow up for confirmation or revisions until finalized
• Issue e-billing and proceed with delivery arrangements once payment is received
• Track customs updates (INP, NPD, NOTUL) and inform customers promptly
• Complete and organize documentation required for billing and file closing

Requirements:

• Minimum 3 years experience in import freight forwarding.
• Familiar with Delivery Order (DO) process
• Excellent knowledge of import procedures and customs regulations.
• Proficient in CEISA 4.0 and HS Code classification is a must.
• Computer literate (Ms. Excel/Word/Internet/Email).
• Fluent in English (spoken & written).
• Good communication skills, attention to detail and are able to work under pressure.