Export Back Office

Responsibilities

• Receive and process orders from customers across ASEAN markets.
• Coordinate with the Thailand factory to monitor stock availability and production planning.
• Follow up closely on customer requirements and provide timely updates.
• Prepare all export-related documents, including packing lists, invoices, health certificates, and certificates of origin (e.g., Form D and Form E).
• Monitor and follow up on shipping schedules.
• Update the order and shipping schedule tracking report daily.
• Serve as the main point of contact for customers and coordinate relevant matters with internal departments, including Finance, Production, Logistics, Production Planning, Purchasing, and Compliance.
• Monitor outstanding payments and ensure that all payments are received by the due date.
• Create and maintain new customer records in the system.
• Occasionally arrange customer visits and meetings between the Bangkok office and the factory in Prachinburi.
• Occasionally prepare product samples for tasting sessions.
• Perform other duties as assigned by the supervisor or management.

Requirements

• Bachelor’s degree in Business Administration, International Trade, Logistics, or a related field.
• 2–5 years of experience in export back-office operations.
• Experience supporting exports to China is highly preferred.
• Experience working in an Export Department is an advantage.
• Proficiency in Microsoft Word, Excel, and SAP or other ERP systems.
• Strong organizational and time-management skills, with the ability to work effectively under pressure.
• Excellent written and spoken English communication skills.
• Currently residing in Bangkok.

Join us!!!

Please send your resume (CV) to 📧 [email protected]

For more information, please contact: 📞 [037-239300 ext.123](tel:037-239300 ext.123)