Export Back Office Professional

Job Summary

Export Back Office

Responsibilities

• Study the inquiry received from sales partners.
• Provide solutions with the help of the GAD team.
• After approval of solutions, prepare techno-commercial offer.
• Coordinate with sales partners related to project orders status
• After receipt of the signed order, prepare the final drawing according to the customers requirements and send for approval.
• Prepare SO for manufacturing.
• Update CRM systems (e.g., Zoho, SAP, or Excel-based systems) with leads, opportunities, and customer details.
• Follow up with the design team for articles codes/BOM.
• Submit approved drawing to the planning department to calculate project material
• Prepare the proforma invoice and related documents and follow up on the payment with all customers
• Follow up with production team for dimensions and weight.
• Follow up with the purchasing team regarding the availability and prices of materials required for the project or prepare a quotation.
• Follow up with accounts department regarding the dispatch of materials and the invoicing process.
• Follow up with the dispatch team to ensure that the materials are ready.
• After dispatching the items/shipment, provide necessary documents to the sales partners.
• Follow up with the Quality team if received any site complaints/feedback.
• Maintaining all technical data as well as project related data.
• Prepare update a price list of all the systems if not available.
• Prepare update MIS report on a weekly basis.
• Prepare update MIS report on a monthly basis.
• Preparation of reports as per Management requirement
• Any other work related to Export Dept.

Job Type

Full time

Location

Pune, Maharashtra, India

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