Export Coordinator

Join Metro – Where Innovation Meets Logistics Excellence

At Metro, we don't just move freight, we move boundaries.

Powered by industry-leading technology and driven by passionate people, we deliver world-class logistics solutions across air, ocean and road freight. From supporting global manufacturers to managing complex international supply chains, our people are at the heart of everything we do.

As we continue to expand our North American operation, we're looking for an Export Coordinator to join our Newark team.

Whether you are an experienced freight forwarding professional or someone with a background in logistics, supply chain or transportation looking to take the next step in your career, this is an excellent opportunity to learn, grow and develop within a global freight business.

The Opportunity

As an Export Coordinator, you will play a key role in ensuring international shipments move efficiently from origin through to destination.

Working closely with customers, overseas partners, carriers and internal teams, you'll coordinate export shipments, manage critical documentation, and deliver an exceptional customer experience throughout the shipping process.

This is a fast-paced role that would suit someone who enjoys problem-solving, building relationships and being part of a team that keeps global supply chains moving.

What You'll Be Doing

As an Export Coordinator, you'll play a vital role in keeping international supply chains moving. Working closely with customers, overseas partners, carriers and internal teams, you'll coordinate export shipments from start to finish, ensuring a seamless experience for our clients. This is a fast-paced, customer-focused role where no two days are the same, offering the opportunity to develop your logistics expertise while making a real impact on global trade.

Key responsibilities include:

• Coordinating international export shipments across ocean and air freight services.
• Arranging bookings with approved carriers, shipping lines and service providers.
• Communicating with customers, overseas agents and suppliers to ensure shipments progress smoothly.
• Preparing, checking and managing export documentation accurately and in line with shipment requirements.
• Providing proactive shipment updates and delivering exceptional customer service throughout the process.
• Monitoring shipment progress and resolving operational issues efficiently.
• Processing supplier invoices and ensuring costs are recorded accurately.
• Maintaining accurate records within internal systems and customer reporting tools.
• Building strong relationships with customers and identifying opportunities to enhance service levels.

What We're Looking For

We're open-minded on experience and believe attitude, potential and a willingness to learn are just as important as direct industry knowledge.

You may currently be working as:

• Export Operator
• Freight Forwarder
• Logistics Coordinator
• Shipping Coordinator
• Supply Chain Coordinator
• Transportation Coordinator
• Customer Service Coordinator within Logistics

You'll ideally bring:

• Experience within logistics, transportation, shipping, supply chain or freight forwarding.
• Strong attention to detail and excellent organisational skills.
• A customer-focused mindset and strong communication skills.
• The ability to prioritise workloads and manage multiple deadlines.
• Confidence building relationships with both internal and external stakeholders.
• Strong problem-solving abilities and a proactive approach.
• Experience using Microsoft Office applications.
• CargoWise experience would be beneficial but is not essential.

You’ll Enjoy:

• Career Mobility & Growth – We actively promote from within and offer clear pathways to progress into senior roles or explore other departments.
• Cross-Training Opportunities – Expand your skillset by working across different freight modes and supply chain functions.
• Fast-Paced, High-Impact Work – Be part of a team that thrives on energy, agility, and delivering results under pressure.
• Make a Global Impact – Help major international brands deliver on time, every time - your work keeps global supply chains moving.
• Tech-Driven Efficiency – Work with industry-leading systems like Cargowise and MVT to streamline operations and reduce manual tasks.

Ready to Join Team Metro?

If you're looking for an opportunity where you can develop your career, broaden your logistics expertise and make a genuine impact within a growing global business, we'd love to hear from you.

Metro. Delivering More Than Freight. Building Careers.