Export Coordinator – Sales & Logistics

Export Coordinator – Sales & Logistics

Company: NFI Middle East FZCO
Location: Dubai, UAE

Job Description

We are looking for a proactive and commercially driven Export Coordinator to manage export orders, coordinate international customers, handle export documentation and logistics, and work closely with the Sales team to develop new business opportunities and increase export revenue.

The ideal candidate should combine strong export operations and documentation skills with a sales-oriented mindset, ensuring smooth order execution while identifying opportunities to expand the company's international customer base.

Key Responsibilities

• Manage export orders from order confirmation through shipment, delivery and payment follow-up.
• Prepare and verify export documentation, including commercial invoices, packing lists, certificates of origin and other shipping documents as required.
• Coordinate export shipments with freight forwarders, shipping lines, customs agents and logistics partners.
• Liaise with international clients regarding enquiries, quotations, orders, shipment schedules, documentation and delivery updates.
• Work closely with the Sales team to follow up on leads, customer enquiries and potential export orders.
• Identify and approach potential international customers, distributors and business partners to generate new sales opportunities.
• Support business development activities to expand into new markets and increase export sales revenue.
• Monitor order status, shipment timelines, freight costs and export-related expenses.
• Coordinate with internal departments, including Sales, Finance, Production and Stores, to ensure timely order processing and dispatch.
• Maintain accurate export records, customer databases, shipment trackers and sales reports.
• Follow up on outstanding payments and coordinate with Finance on export documentation and payment status.
• Ensure export activities comply with applicable customs procedures, trade documentation requirements and company policies.

Requirements

• Bachelor's degree in Business Administration, International Trade, Logistics or a related field preferred.
• Previous experience in export coordination, international sales or export logistics, preferably in FMCG or food manufacturing.
• Good knowledge of export documentation, shipping procedures, customs clearance and freight forwarding.
• Experience coordinating with international clients, distributors and logistics partners.
• Strong communication, negotiation, follow-up and customer relationship management skills.
• Commercial mindset with the ability to identify new business opportunities and support revenue growth.
• Proficiency in MS Excel, email communication and order-tracking systems.
• Strong organisational skills, attention to detail and the ability to manage multiple shipments and deadlines.
• Ability to work independently and collaboratively with cross-functional teams.
• Immediate joiners will be preferred.

Job Types: Full-time, Permanent

Application Question(s):

• Availble to Join Immediately
• What made you apply for this position ?

Education:

• Bachelor's (Required)

Work Location: In person