Export Customer Service / Sales Assistant

-       Initiate direct contact to potential customers in order to provide the     services and can go with technician or expert.

-       Continually  collect,  analyze  and  monitor  information  from customers in order to improve  the  performance  of  customer  satisfaction.

-       Introduce new products and services to our customers

-       Be the center of the network between Sales, Customer and production department.

-       Communicate by email with customers to find out their specific requirements in order to offer solutions, prices, and timeline of the products

-       Prepare Order Confirmation, and Order Status report to customers and Shipping document.

-       Coordinate with sales and production department regarding to the order status, artwork status, scheduling, and any update information in order to deliver the goods according to the customer’s requirements

-       Tracking production order status , inform order progress and delivery plan to customers.

-       Source and compare the price of Freight Forwarder services

-       Support sales task (Quotation) during over trip

Qualifications:

-       Excellent Command of English

-       0-3 years of experience in customer service, sales coordinator, Sales or other related fields.

-       Knowledge in operating Basic Windows Applications, Microsoft Office (Word, Outlook, and Excel)

-       Flexible and service minded

-       Prioritize tasks under time pressure

-       Being able to multitask

-       Patient with routine jobs

-       Positive thinking

-       Team worker

-       Highly motivated to learn and build a career in a sales environment.