EXPORT DOCUMENTATION OFFICER - FM JOHOR

About the role

The Export Documentation Officer is responsible for preparing, reviewing, and issuing accurate shipping documents, especially Bills of Lading (B/L), Certificates of Origin, FTA certificates, and insurance certificates. The officer ensures compliance with regulatory and client requirements and coordinates with internal departments, freight forwarders, and customs agents to facilitate smooth export and import operations.

Key responsibilities

• Prepare and issue Bill of Lading and related shipping documents in a timely and accurate manner
• Coordinate with sales, warehouse, and logistics teams to gather all required shipment details
• Review commercial invoices, packing lists, and shipping instructions to ensure all documentation matches cargo details
• Ensure documents meet regulatory requirements and are compliant with customs and port authority regulations
• Process and apply for Certificates of Origin (COO), FTA Certificates, and Marine Insurance Certificates as required
• Liaise with freight forwarders, shipping lines, and customs brokers to track shipments and resolve documentation issues
• Maintain accurate records and filing systems for all shipping documentation
• Ensure that all documentation is prepared in line with LC (Letter of Credit) terms and international trade standards
• Support audits and provide documentation as needed for customs or internal purposes

Requirement

• Diploma or Degree in Logistics, Supply Chain, International Business, or related field
• 2–3 years of experience in shipping documentation or international trade logistics
• Knowledge of Bill of Lading preparation, LC compliance, and INCOTERMS
• Familiar with COO, FTA, and insurance documentation processes
• Detail-oriented, with strong organizational and communication skills
• Proficiency in MS Office; experience with ERP or logistics software is a plus
• Able to work independently and manage multiple documentation tasks under tight deadlines