Export Documentation Specialists

Profile Requirements:

• Min 3 Years of Proven Experience in Export Documentation, International Logistics, Freight Forwarding, Shipping, Import/Export Operations, or a similar role
• Previous hands-on experience preparing export documentation is required
• Strong familiarity with bills of lading and shipping instructions
• Experience preparing and reviewing international shipping documents
• Understanding of the international shipping process from load coordination through documentation and delivery
• Familiarity with HS codes and product classification is strongly preferred
• Experience with freight forwarders, carriers, shipping lines, brokers, and international customers is strongly preferred
• Scrap metal, recycling, commodities, metals trading, manufacturing, or industrial logistics experience is a major plus
• Experience using shipping or logistics software
• Strong Microsoft 365 skills
• Experience with Microsoft Teams and Microsoft Planner is strongly preferred
• Strong Adobe Acrobat skills
• Strong email communication skills
• Excellent written English and professional communication
• Exceptional attention to detail and document accuracy
• Strong organizational and deadline-management skills
• Ability to manage multiple shipments and documentation requirements simultaneously
• Ability to identify documentation discrepancies before they create shipping delays
• Strong follow-up and problem-solving skills
• Comfortable communicating with international customers and logistics partners
• Proactive, dependable, organized, responsive, and capable of working independently

Core responsibilities:

• Prepare and process export documentation for international shipments
• Ensure export documents are accurate, complete, and submitted on time
• Prepare and review bills of lading and other required shipping documents
• Prepare and communicate shipping instructions
• Review shipment information including customer details, destination, material, weights, quantities, container information, and shipping requirements
• Assist with determining and verifying appropriate HS codes when needed
• Prepare commercial invoices, packing lists, certificates, and other required export documents
• Send shipping and export documents to international customers, freight forwarders, carriers, brokers, and other authorized parties
• Coordinate domestic and international shipments of scrap metal and recycled materials
• Communicate with customers, suppliers, buyers, sellers, carriers, freight forwarders, shipping lines, warehouses, and other logistics partners
• Coordinate pickup, transportation, shipment, and delivery requirements for loads
• Track active loads and maintain accurate shipment status information
• Monitor pickup dates, shipping dates, cutoffs, documentation deadlines, and delivery timelines
• Follow up on delayed or outstanding shipments and documentation
• Confirm load details and ensure shipping instructions match customer and carrier requirements
• Maintain organized electronic records for each shipment and load
• Upload, download, organize, rename, and distribute shipping documents
• Review documentation for missing information or discrepancies before submission
• Identify documentation errors and coordinate corrections quickly
• Maintain accurate records of completed and active shipments
• Use shipping and logistics software to prepare shipment information and required documentation
• Use Microsoft Teams for internal communication and coordination
• Use Microsoft Planner to create and manage tasks for loads, shipments, documentation, and deadlines
• Add new loads and related tasks into Microsoft Planner
• Update task statuses and ensure outstanding items are followed through to completion
• Communicate primarily through email with international customers and logistics partners
• Draft clear and professional shipping and logistics emails
• Respond to customer and partner requests regarding shipment status and documentation
• Use Adobe Acrobat to review, edit, combine, organize, and prepare PDF shipping documents
• Maintain organized folders containing bills of lading, invoices, shipping instructions, export documents, and supporting records
• Coordinate documentation requirements for multiple loads simultaneously
• Maintain detailed notes regarding shipment activity, communications, and outstanding requirements
• Ensure customers receive required documents promptly
• Assist with resolving discrepancies involving shipment details, weights, quantities, documentation, or delivery information
• Coordinate internally with purchasing, sales, accounting, operations, and logistics teams
• Provide regular updates regarding active loads and outstanding documentation
• Maintain confidentiality of customer, supplier, pricing, and shipment information
• Follow established international shipping and documentation procedures
• Assist with additional logistics, export documentation, shipping, data entry, and administrative responsibilities as needed